Small business phone systems are more affordable, and more feature-intensive than ever before, and businesses of any size can now have access to phone systems that are both functional and professional without breaking their budgets. With VoIP technology firmly gaining a foothold in recent years, and mobile technologies expanding almost daily, new telephone solutions for businesses abound. Below is a glimpse at what is most popular on both the system and features end of things.
Hosted Voice over Internet Protocol (VoIP) telephone systems, also referred to as “Hosted PBX” systems, give small businesses flexibility and function at the same time without the need to purchase or lease expensive hardware for their telephone systems. These services are generally contracted as a monthly or annual subscription service with additional charges built in for additional handsets, users per month, features, or customizations. They typically come with a variety of pre-installed options and features, and provide an extremely in depth and functional telephone interface.
The adoption of VoIP telephony has increased drastically over the last several years as the technology has kept pace with the demand for inexpensive and high-quality voice, data and video transmission.
Beyond the capabilities a hosted PBX system delivers on the hardware side of things are the features that give all businesses the ability to interact with their customers and employees more effectively. Larger businesses with a dedicated premise-based exchange phone system have traditionally had access to a few of these features, while many others are new additions that simply were not possible with older technologies but are now indispensable for doing business.
Professionally designed small business telephone systems are no longer prohibitively expensive. With many monthly services set at exceptionally affordable per-user per-month rates, and the features and functions to make a small business perform more efficiently, it’s not difficult to see why so many small and medium sized businesses have made the switch to a hosted phone system.
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more