Small business phone systems are more affordable, and more feature-intensive than ever before, and businesses of any size can now have access to phone systems that are both functional and professional without breaking their budgets. With VoIP technology firmly gaining a foothold in recent years, and mobile technologies expanding almost daily, new telephone solutions for businesses abound. Below is a glimpse at what is most popular on both the system and features end of things.
Hosted Voice over Internet Protocol (VoIP) telephone systems, also referred to as “Hosted PBX” systems, give small businesses flexibility and function at the same time without the need to purchase or lease expensive hardware for their telephone systems. These services are generally contracted as a monthly or annual subscription service with additional charges built in for additional handsets, users per month, features, or customizations. They typically come with a variety of pre-installed options and features, and provide an extremely in depth and functional telephone interface.
The adoption of VoIP telephony has increased drastically over the last several years as the technology has kept pace with the demand for inexpensive and high-quality voice, data and video transmission.
Beyond the capabilities a hosted PBX system delivers on the hardware side of things are the features that give all businesses the ability to interact with their customers and employees more effectively. Larger businesses with a dedicated premise-based exchange phone system have traditionally had access to a few of these features, while many others are new additions that simply were not possible with older technologies but are now indispensable for doing business.
Professionally designed small business telephone systems are no longer prohibitively expensive. With many monthly services set at exceptionally affordable per-user per-month rates, and the features and functions to make a small business perform more efficiently, it’s not difficult to see why so many small and medium sized businesses have made the switch to a hosted phone system.
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more