Does Google's VoIP service make them subject to regulation?
Google is arguing that while they offer a VoIP service they are not a carrier and should not be subject to the same laws and regulations as phone companies. Since they now offer a calling service through Gmail they are technically a phone company? Debate is now raging as to whether Google should be regulated like other companies providing similar phone service.
A group of analysts commented on the issue in a recent eWeek article. At the heart of the issue is what is Google is really offering? The internet giant provides an end point for calls through its free software based messaging platform, but broadband services need to be provided by phone companies themselves. One analyst in the eWeek story believes that if the FCC does decide to put regulations on Google and classify it as a phone service provider then Google could just drop its calling feature rather than put up a fight.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
