Google is arguing that while they offer a VoIP service they are not a carrier and should not be subject to the same laws and regulations as phone companies. Since they now offer a calling service through Gmail they are technically a phone company? Debate is now raging as to whether Google should be regulated like other companies providing similar phone service.
A group of analysts commented on the issue in a recent eWeek article. At the heart of the issue is what is Google is really offering? The internet giant provides an end point for calls through its free software based messaging platform, but broadband services need to be provided by phone companies themselves. One analyst in the eWeek story believes that if the FCC does decide to put regulations on Google and classify it as a phone service provider then Google could just drop its calling feature rather than put up a fight.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more