Google is arguing that while they offer a VoIP service they are not a carrier and should not be subject to the same laws and regulations as phone companies. Since they now offer a calling service through Gmail they are technically a phone company? Debate is now raging as to whether Google should be regulated like other companies providing similar phone service.
A group of analysts commented on the issue in a recent eWeek article. At the heart of the issue is what is Google is really offering? The internet giant provides an end point for calls through its free software based messaging platform, but broadband services need to be provided by phone companies themselves. One analyst in the eWeek story believes that if the FCC does decide to put regulations on Google and classify it as a phone service provider then Google could just drop its calling feature rather than put up a fight.
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more