Phone calls are crucial to every business, but maintaining a phone system requires paying personnel and making investments in costly equipment. If you’re looking for ways to trim costs at your business, you might want to consider opting for a hosted VoIP, or virtual PBX phone system. In a hosted VoIP setup, a telephony system is provided and managed by an outside service. Not only are you spared the headache of managing a phone system, but you also can give your small business the veneer of a big company with a sophisticated and comprehensive telephony system
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more