There are two major benefits of VoIP; cost savings and communications intelligence.
Most companies are considering changing to VoIP for the cost savings. If your company regularly makes long distance phone calls that incur hefty charges from your phone company then switching to VoIP will have significant savings, even after you figure in the cost of migration.
The biggest benefit with the smallest acclaim of VoIP solutions for small businesses is that it brings valuable features to your phone system, thereby increasing productivity. While features can change on a system-to-system basis, the most common features are:
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more