Voip Reliability in an Enterprise Environment

By Catherine Hensley
Updated: February 10, 2011

As businesses become ever more global in size and scope, the need for reliable, efficient, and adaptable communications systems is increasing at an exponential rate. The development and growth of VoIP technology has been a great asset for many companies, especially larger ones with many employees and multiple geographical locations. VoIP is making it easier than ever for businesses to expand and still stay connected through all of the electronic means of communication available today.

VoIP (Voice over Internet Protocol) technology transmits voice, data, and other electronic communications across an Internet connection. As connection to the Internet has expanded and been improved over the years, communication transmission networks utilizing VoIP have been steadily standardized for users, resulting in better service, fewer delays, and stronger connections. These improvements have positioned VoIP as an appealing option for many businesses.

Just a few years ago, many companies converted entirely to VoIP, realizing its advantages for cost-savings and efficiency. VoIP technology was used at the 2004 presidential conventions, for example, to avoid many workers having to attend and crowd into the convention locations. It also saved significant funds for convention organizers by eliminating travel and other related costs that would have been necessary for those workers attending the event.

Enterprise Stability

VoIP’s stability a telecommunications platform is particularly attractive for enterprise companies (i.e., those with more than one thousand employees). A single VoIP network can manage multiple calls and data transmissions, and extra features like fax capability can be added on to a subscriber’s plan at any time. Many of these bonus features do not need even require advanced technical skill to be installed, saving a company on vendor service and installation fees. For large corporations, VoIP can keep employees at multiple geographical locations connected to a “home” office and also connected to one another to bolster productivity.

Often, VoIP service providers offer fixed rates in monthly service plans, something that appeals to many businesses looking to keep costs steady and manageable. This type of service plan gives a company flexibility in helping it be able to accurately project and budget telecommunications costs for as long as the VoIP system is used.

Because of its reliability, customizable nature, and flexibility in terms of payment plans and additional features, VoIP technology has become a highly sought after tool for businesses operating in the global marketplace. Especially large enterprise companies can benefit from VoIP’s ability to connect employees at many different locations, thus boosting performance at both the employee and company-wide level.
 

Featured Research
  • 15 Traits of a Good Phone System

    While each marketed model has its own host of bells and whistles, when it comes down to it, for you to select the best phone system for your business, focus on little more than these 15 traits! more

  • 2017 Business VoIP Features

    If you’re considering an investment into a new VoIP system (or upgrading an old one), it’s important to understand what features are available and which ones your business will actually need. Especially if you want to keep costs at a minimum. more

  • What To Do When Your VoIP Contract Expires

    Automatically renewing your VoIP contract is a mistake. The VoIP landscape has been changing rapidly, and it pays to review all of your options before committing to another contract. more

  • VoIP Brings Big Benefits to Small Businesses

    If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses. more

  • [Infographic] How UC Can Improve Employee Productivity

    If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy. more