Voip Reliability in an Enterprise Environment

By Catherine Hensley
Updated: February 10, 2011

As businesses become ever more global in size and scope, the need for reliable, efficient, and adaptable communications systems is increasing at an exponential rate. The development and growth of VoIP technology has been a great asset for many companies, especially larger ones with many employees and multiple geographical locations. VoIP is making it easier than ever for businesses to expand and still stay connected through all of the electronic means of communication available today.

VoIP (Voice over Internet Protocol) technology transmits voice, data, and other electronic communications across an Internet connection. As connection to the Internet has expanded and been improved over the years, communication transmission networks utilizing VoIP have been steadily standardized for users, resulting in better service, fewer delays, and stronger connections. These improvements have positioned VoIP as an appealing option for many businesses.

Just a few years ago, many companies converted entirely to VoIP, realizing its advantages for cost-savings and efficiency. VoIP technology was used at the 2004 presidential conventions, for example, to avoid many workers having to attend and crowd into the convention locations. It also saved significant funds for convention organizers by eliminating travel and other related costs that would have been necessary for those workers attending the event.

Enterprise Stability

VoIP’s stability a telecommunications platform is particularly attractive for enterprise companies (i.e., those with more than one thousand employees). A single VoIP network can manage multiple calls and data transmissions, and extra features like fax capability can be added on to a subscriber’s plan at any time. Many of these bonus features do not need even require advanced technical skill to be installed, saving a company on vendor service and installation fees. For large corporations, VoIP can keep employees at multiple geographical locations connected to a “home” office and also connected to one another to bolster productivity.

Often, VoIP service providers offer fixed rates in monthly service plans, something that appeals to many businesses looking to keep costs steady and manageable. This type of service plan gives a company flexibility in helping it be able to accurately project and budget telecommunications costs for as long as the VoIP system is used.

Because of its reliability, customizable nature, and flexibility in terms of payment plans and additional features, VoIP technology has become a highly sought after tool for businesses operating in the global marketplace. Especially large enterprise companies can benefit from VoIP’s ability to connect employees at many different locations, thus boosting performance at both the employee and company-wide level.
 

Featured Research
  • Business Phone System Buyer's Guide

    Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more

  • The IT Manager's Survival Guide

    As an IT manager, maintaining physical fax servers and infrastructure is not a high priority. However, fax capability remains a business need simply because chances are your industry is dependent on its security. What if there was a way to reduce the amount of time spent handling fax complaints and maintaining physical servers? And this way took into account security, cost savings, and freed up your IT resources. Would you be interested? more

  • The Top 10 Reasons Companies Continue to Fax in 2017

    Even though many won't admit it in public, many industries still rely heavily on sending faxes in one way or another. And believe it or not, fax usage is, in fact, going up and not down. Don't believe us? In a recent study, 82% of respondents stated that fax usage increased over the past year while only 19% stated that their fax usage went down. more

  • Top 11 VoIP Myths Busted

    VoIP is one of the fastest growing business communication technologies, with many saying that it will grow at a rate of 10% year over year for the foreseeable future. As with any new technology, there are many myths floating about that claim to answer the questions that surround how the new service works. more