VoIP Survey Shows Increased Demand In Downturn

Updated: January 07, 2011

CompareBusiness Products.com performs regular surveys of business product buyers, particularly in the telephony space and the latest survey of 500 real purchasers who were all in the process of decision making shows emphatically that buyers are considering VoIP solutions for their telephony needs above all other possibilities.

While the high rate of preference for VoIP isn't necessarily a surprise, the amount by which VoIP is now preferred is a dramatic increase from previous levels. Over 90% of all prospective buyers are considering VoIP solutions and over 80% are considering VoIP solutions exclusively.

The reasons for the dramatic increase are clear. First is the improved reputation and market penetration of VoIP which was already seen as the leading solution. Second is the current economy and increased pressures on business costs, historically an area where VoIP has excelled. Third, the increased need for added functionality in business phone systems as economic pressures increase the need for faster and more intelligent sales cycles.

Featured Research
  • Is Your Phone System Stealing Profits?

    Having the wrong phone system can dramatically cut into your profits. Despite this, many businesses just sign up for a plan or platform that seems ‘good enough’. If you haven’t carefully considered your options and the included features, there’s a very good chance that you are leaving money on the table in some way. more

  • Phone System Technology Showdown

    VoIP and IP telephony are often misconstrued as being the same type of phone system, but the truth is they operate on different technology and deployment methods. This guide will explain the differences between VoIP and IP, go into the pros and cons of both VoIP and IP-PBX, and give insight into which type of phone system will benefit your business the most. more

  • Why Enterprises are Making the Switch to VoIP

    Your phone system is your most important business communication system. It allows you to connect with your employees, prospects, and clients. And wouldn't it be great if there was a solution that helped drive down costs while providing a competitive advantage? more

  • Business Phone System Buyer's Guide

    Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more