CompareBusiness Products.com performs regular surveys of business product buyers, particularly in the telephony space and the latest survey of 500 real purchasers who were all in the process of decision making shows emphatically that buyers are considering VoIP solutions for their telephony needs above all other possibilities.
While the high rate of preference for VoIP isn't necessarily a surprise, the amount by which VoIP is now preferred is a dramatic increase from previous levels. Over 90% of all prospective buyers are considering VoIP solutions and over 80% are considering VoIP solutions exclusively.
The reasons for the dramatic increase are clear. First is the improved reputation and market penetration of VoIP which was already seen as the leading solution. Second is the current economy and increased pressures on business costs, historically an area where VoIP has excelled. Third, the increased need for added functionality in business phone systems as economic pressures increase the need for faster and more intelligent sales cycles.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more