Your business needs Voice over Internet Protocol (VoIP) when you’re spending too much money on your current phone system, when you’re phone technology isn’t satisfying your needs, when provisioning becomes challenging, and when call quality isn’t what it should be.
One way to tell if you’re spending too much on your current phone system is to identify your calling habits. Calling habits consist of the amount of long distance calls placed by your business, the amount of international calls placed by your business, and the amount of local calls placed by your business.
Businesses can leverage their current Internet and networking capabilities because VoIP works over an Internet connection. This means that your business can have a flat rate for individual local, long distance, and international calls placed over the internet.
If your business is growing and your current landline solution isn’t satisfying your needs, VoIP has the ability to do so. VoIP solutions enable call routing to cell phones and landline phones, which is importing for traveling or remote employees. VoIP solutions can also provide conferencing over the internet. VoIP technology enables businesses to simultaneously share presentations, important documents and files between international and local office locations. And, all of this can be done with exceptional call quality and without interruption.
Growing businesses that are constantly provisioning phone lines no longer need to call in a technician. Call provisioning is typically done over the Internet through a submission to the VoIP service provider, which saves your business time and money. Call setup is easier than ever and your business will have several call setup options. You can setup VoIP calls through a VoIP service provider, an external extension, internal extension, or a VoIP gateway. And, all calls are secure as they go through a firewall.
VoIP solutions are for all types of businesses and all sizes of businesses. However, VoIP solutions do require electricity, which means that if your business is located in an area with constant power outages, you should consider having a landline as a backup. Some businesses that experience constant power outages have generators to ensure they are never without electricity.
A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more