New Cisco Hosted Collaboration Solution Brings Collaboration Apps Together
Cisco's latest offering, Cisco Hosted Collaboration Solution, offers The Hosted Collaboration Solution will support a variety of existing Cisco collaboration applications currently available as customer premises solutions. These applications include Cisco Unified Communications Manager (UCM), Cisco Unified Contact Center, Cisco Unified Mobility, Cisco Unified Presence, Cisco Unity Connection, and Cisco Webex Meeting Center. As additional Cisco applications become available, they will be added to this package.
The Hosted Collaboration Solution is based on the virtualized Cisco Unified Computing System (UCS), a part of the Cisco Unified Services Delivery Solution. Cisco partners purchasing the new solution will be licensed to resell specific software applications to customers via a subscription-based service. A full suite of professional services are also available to aid deployment of the new hosted solution. Purchasing the solution allows Cisco partners to develop and sell a broad range of differentiated communications and collaborations services and to minimize costs and maximize efficiency through the Cisco UCM-based centrally located and managed data center.
The solution also offers the benefits of a data center that can be scaled to satisfy growing volumes of sales and of investment protection for existing technology. Ultimately, the new solution represents “a means to formalize a bundled solution based on an all-Cisco infrastructure” and is sure to solidify Cisco's position as a data center equipment provider according to Alan Sulkin, writing on No Jitter weblog.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
