Unified Communications solutions and managed services provider Mitel has recently released a new version of its UC platform. The new version, called UC Advanced 3.1, features web and mobile portal improvements and a new dynamic location client application for Blackberry smartphones.
These new portals allow UC users to access the UC system remotely without being tethered to the PC client while still letting users view corporate contacts, view user and device presence information, view call history and voice mail message details, and download and play voice mail messages, all from the web browser.
Mitel is also offering UC Advanced as a server appliance pre-installed with Mitel Standard Linux – a good deal for business customers, who can obtain an easily deployed solution for much lower overhead costs. Stephen Beamish, Mitel's VP of Marketing and Business Development, says that the new UC version meets “the growing need for innovative collaboration solutions” and that sales of UC Advanced 3.1 so far “prove once again that Mitel has solved the problem of what enterprises need and...show how Mitel leads the way in innovation and feature richness.”
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more