New Service Broker Features from Metaswitch

Updated: January 07, 2011

Metaswitch Networks recently announced new features

for its service broker product in the first public move based on its acquisition of App Trigger. The new features are designed to aid service providers in transitioning to next-generation networks. Improvements to the product include baked-in interoperability support which, according to Metaswitch, covers “21 of the major revenue-generating telecom applications;” a service creation environment for XML scripting which will aid network managers in combining disparate applications; MS architectures offering interactive voice, video and messaging services; and enhanced SIP compliance, among other features.

Before acquiring App Trigger in March, Metaswitch provided three different lines of business: VoIP gear, application servers, and protocol stacks. App Trigger has helped Metaswitch to gain a foothold in the rapidly expanding service broker market.

Metaswitch CEO Kevin DeNuccio said that Metaswitch believes “strongly in the service broker market, and that, with our acquisition of App Trigger earlier this year, we have the best solution for that market bar none.”

Richard Martin writes on VON news that the launch of the new features marks “another step in the company’s strategy to become a major player in the carrier softswitch and IP applications platforms markets, the AppTrigger acquisition could be a prelude to a Metaswitch IPO either later this year or next.”

Featured Research
  • Is Your Phone System Stealing Profits?

    Having the wrong phone system can dramatically cut into your profits. Despite this, many businesses just sign up for a plan or platform that seems ‘good enough’. If you haven’t carefully considered your options and the included features, there’s a very good chance that you are leaving money on the table in some way. more

  • Phone System Technology Showdown

    VoIP and IP telephony are often misconstrued as being the same type of phone system, but the truth is they operate on different technology and deployment methods. This guide will explain the differences between VoIP and IP, go into the pros and cons of both VoIP and IP-PBX, and give insight into which type of phone system will benefit your business the most. more

  • Why Enterprises are Making the Switch to VoIP

    Your phone system is your most important business communication system. It allows you to connect with your employees, prospects, and clients. And wouldn't it be great if there was a solution that helped drive down costs while providing a competitive advantage? more

  • Business Phone System Buyer's Guide

    Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more