Blackberry Maker Research in Motion (RIM) is now offering support for Wi-Fi calls and greater support for VoIP for enterprise-wide unified communications. According to Alan Panezic, RIM’s VP of platform project management, RIM has been working for a long time to integrate Blackberry smartphones with corporate PBXs, including working with PBX suppliers to certify their systems with MVS 5 and speaking to telecoms systems integrators and value added resellers to ensure that customers will have support in the new transition. RIM routs calls made through MVS 5 through the corporate PBX, allowing businesses control over policies. Panezic said that RIM could not release the names of the collaborating PBX suppliers, as the new system’s certification program is very strict. According to Panezic, RIM is “messing with dial tone here, so users have a right to expect that it works.”
RIM’s new system also offers full security via support for the 802.n wireless security protocol. The system also offers many features including Wi-Fi network access controls, network preference settings, authentication, incoming call filtering, and least-cost routing for local and international calls. According to Panezic “Many of the customers who are interested in this announcement are global players.” The system lets employees access office-like communications facilities while out of office, thus enhancing employees’ performances.
RIM has also released two new handsets aimed respectively at networks that use CDMA protocols and at clients interested in music. Both the new software and the new handsets will be made available before the end of 2010, with the handsets scheduled to release in the summer.
Does your small or medium-size business need a new phone system? Then you're in luck! Our new, updated comparison guide helps you cut through superfluous information and narrow down your list of solution providers. Get the latest data on phone system features, pricing, and performance metrics in an easy-to-use format. more
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more