Blackberry Maker Research in Motion (RIM) is now offering support for Wi-Fi calls and greater support for VoIP for enterprise-wide unified communications. According to Alan Panezic, RIM’s VP of platform project management, RIM has been working for a long time to integrate Blackberry smartphones with corporate PBXs, including working with PBX suppliers to certify their systems with MVS 5 and speaking to telecoms systems integrators and value added resellers to ensure that customers will have support in the new transition. RIM routs calls made through MVS 5 through the corporate PBX, allowing businesses control over policies. Panezic said that RIM could not release the names of the collaborating PBX suppliers, as the new system’s certification program is very strict. According to Panezic, RIM is “messing with dial tone here, so users have a right to expect that it works.”
RIM’s new system also offers full security via support for the 802.n wireless security protocol. The system also offers many features including Wi-Fi network access controls, network preference settings, authentication, incoming call filtering, and least-cost routing for local and international calls. According to Panezic “Many of the customers who are interested in this announcement are global players.” The system lets employees access office-like communications facilities while out of office, thus enhancing employees’ performances.
RIM has also released two new handsets aimed respectively at networks that use CDMA protocols and at clients interested in music. Both the new software and the new handsets will be made available before the end of 2010, with the handsets scheduled to release in the summer.
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more