Blackberry Maker Research in Motion (RIM) is now offering support for Wi-Fi calls and greater support for VoIP for enterprise-wide unified communications. According to Alan Panezic, RIM’s VP of platform project management, RIM has been working for a long time to integrate Blackberry smartphones with corporate PBXs, including working with PBX suppliers to certify their systems with MVS 5 and speaking to telecoms systems integrators and value added resellers to ensure that customers will have support in the new transition. RIM routs calls made through MVS 5 through the corporate PBX, allowing businesses control over policies. Panezic said that RIM could not release the names of the collaborating PBX suppliers, as the new system’s certification program is very strict. According to Panezic, RIM is “messing with dial tone here, so users have a right to expect that it works.”
RIM’s new system also offers full security via support for the 802.n wireless security protocol. The system also offers many features including Wi-Fi network access controls, network preference settings, authentication, incoming call filtering, and least-cost routing for local and international calls. According to Panezic “Many of the customers who are interested in this announcement are global players.” The system lets employees access office-like communications facilities while out of office, thus enhancing employees’ performances.
RIM has also released two new handsets aimed respectively at networks that use CDMA protocols and at clients interested in music. Both the new software and the new handsets will be made available before the end of 2010, with the handsets scheduled to release in the summer.
If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses. more
If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy. more