PBX & SIP

By Catherine Hensley
Updated: April 29, 2011

As the economic marketplace becomes increasingly more global in scope, business owners want practical and reliable solutions for handling their telecommunications needs. Communications services and tools often represent a signification investment on the part of a business, so it’s important to select features and components that are versatile, dependable, and cost-efficient. PBX systems are all three, making them an attractive option for businesses.

A PBX system distributes calls throughout a company’s network through IP telephone lines. Incoming calls come through a traditional telephone service provider’s network or a company’s broadband Internet connection. PBX systems are generally compatible with older telephone systems, and they do not always require a fast Internet connection. These advantages have made them popular particularly with small business owners.

On-Site PBX

Many on-site PBX systems offer users numerous features and upgrade capabilities. On-site systems, hosted at the company’s actual physical location, can be upgraded or downgraded depending on the company’s telecommunications needs at any time. Additional call space for voice messages and added security features are just two of the many add-on options available. Many features are easy to install and don’t even require the presence of a technician.

SIP Trunking

SIP (Session Initiation Protocol) trunking is a way to bolster the efficiency of a PBX system (http://www.ip5280.com/voip-blog/201-what-are-the-benefits-of-sip-trunking-over-traditional-pri). Telephone trunking is a smart option to consider both to increase workplace productivity and cost-savings. With telephone trunking, multiple phone conversations are transported long distances through only a single connection line. This greatly reduces telecommunications costs for businesses with multiple locations and many employees.

An SIP trunk line requires just three parts — a PBX with a trunk side to enable the SIP, a provider offering Internet telephone or SIP-trunking service, and an “enterprise edge device,” which is capable of understanding and working with the SIP. It also most often will use the same Internet access that is used for data. Additionally, SIP trunking service provides a number of enticing features, including IM-call screening and third-party interfacing. Monthly rates and calling fees are usually less than with other trunking types, another bonus to investing in an SIP trunk line.

With so many telecommunications tools available, making the right choice for your business, both financially and functionally, is crucial. Ensuring that your business can expand its communications reach to partners and clients around the world is possible with telephone systems like PBX and efficiency-boosting tools like SIP telephone trunking. It’s never been easier to grow your business and reduce costs at the same time.
 

Featured Research
  • Your Phone System and Your Bottom Line

    Businesses have been using phones to drive increases to their bottom lines for almost a century now. Telephony, much like the rest of the business world, has seen drastic changes with the increase in technological advancement. Voice Over Internet Protocol (VoIP), has enabled companies to connect with consumers at levels that have been seen as unheard of before. And trust us when we say this, it is doing wonders for the bottom line. more

  • 2017 Phone Systems Checklist

    As you are well aware, we are living in an age of extreme technological growth. With this, an understatement might be that phone systems have changed a bit over the last decade. If you are in the market for a new phone system, it is absolutely essential for you to have knowledge of this vast sector and just what exactly you need in order to have your business succeed. more

  • VoIP vs. VoPI

    Are you searching around for an upgrade to your current phone system? If so, you've mostly likely heard of VoIP, but do you know about VoPI? Lately, there has been a lot of conversation around what the difference is between the two systems. Most of this conversation centers around security, as both of these systems, operate over the internet versus the traditional phone lines. more

  • Why You Need Mobile VoIP

    Mobile VoIP is growing at an exponential rate and can help your company reduce costs, improve communications, and drive increased employee satisfaction and loyalty. If what was just mentioned above sounds like it would be good for your business (it is), download our latest guide Why You Need Mobile VoIP to learn even more reasons why you need to make the switch today! more

  • How You Can Stop VoIP Eavesdropping

    In today’s modern technological world we face cyber threats on an almost daily basis. This rings true when switching phone systems to VoIP. While there are many benefits to making the switch, there MUST be precautions taken to ensure that your new phone system is safe and secure. more