Sprint has developed a process, known as Mobile Integration, for incorporating enterprise FMC service into their core network. While this product has been around for a while, they have now gained significant new functionality and expanded the market for the technology through a partnership with Tango Networks.
Mobile Integration is a network-based FMC service working in conjunction with a PBX, and has the capability to place simultaneous calls on users' mobile and desktop phones. Regardless of which call is answered, the entire communication is treated as a (free) on-network mobile call. The system does require an MPLS network, supplemented by an Avaya or Cisco interface, to connect the PBX to Sprint. The basic charge, however, is only $4.95 per month plus PBX and MPLS network charges, and the ability to reduce cellular minutes using the PBX-desk set connection easily makes up for these costs.
Tango has provided Sprint with the ability to increase the variety of systems a PBX can support. Sprint has also incorporated a central office device of Tango’s known as Abrazo C. When used in conjunction with an Abrazo E device at the customer’s location, it provides simultaneous ringing, routes calls, and (most significantly) adds presence and location information about the mobile device. The new product is known as Tango-Enabled Mobile Integration and represents a significant technological step forward. For more, see Michael Finneran on the No Jitter weblog.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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