On March 16, 2011, Fonality announced that Fonality trixbox Pro 5.2 was now available to small and mid-size businesses. The software combines a premise-based VoIP system with a flexible hosted-cloud model that is designed to lower the total cost of ownership and increase productivity in the workplace.
Fonality trixbox Pro 5.2 allows clients to use the Fonality Heads Up Display, a simplified dashboard for unified communications. This award-winning HUD provides dynamic access to phone calls and email, and includes special features like click-to-call and provides a real-time employee presence across the platform. It also supports visual call parking that allows users to place callers in designated areas and view the name and phone number of the person in each ‘parking space’.
In addition, the software has advanced call processing through an updated operating system, multi-site unified communication (including secure chat channels and virtual conferencing capabilities), as well as phone numbers in different locations that can be connected to a single user license. It also allows proactive monitoring of the communication system in order to determine the latency, jitter and packet loss of recent phone calls.
Fonality is a major developer and provider of VoIP and Unified Communications software in North America. They have sent more than two billion phone calls across the internet to their intended destination and had more than one million users of their communications software. Their products include Fonality Connect, Fonality Professional, and Fonality Enterprise.
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