On October 4, 2011, Appia Communications, a major provider of managed communications, announced the widespread availability of Appia Cubed, a hosted VoIP service designed for small businesses and organizations.
Appia Cubed is highly scalable and supports Cisco, Polycom, Grandstream and Yealink phones. Its features include voicemail, call queuing, unlimited auto-attendants, a customer-managed portal and call recording. Appia Cubed also comes with a Find-Me, Follow-Me feature as well as extensive CRM and Outlook Integration.
Another major feature of Appia Cubed is the level of mobility that it provides. Phone calls can be automatically directed to an office phone, iPhone, iPod Touch, Android phone, Android Tablet or Windows computer. The phone system is also hosted in multiple secure data centers to ensure reliability of service.
In addition, Appia allows its users to price each phone at the office differently. The front desk can have some of the features, the IT department can have others, and the mobile devices can have other features still.
Jason Ulm, the vice president of channel sales at Appia Communications, spoke briefly about this flexibility. He stated, “Your break room doesn’t need the same phone features as the receptionist desk. With other hosted providers, you pay the same price for all of your phones, which inflates both your monthly bill and the cost of your phones. Appia Cubed prices each type of phone uniquely, giving you the right solution and best price.”
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
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