Shoretel Works With Skype

Updated: January 07, 2011

Shoretel Works With Skype

Shoretel announced on Wednesday that it is the first of the major VoIP vendors (actually they said UC or Unified Communications)to work with Skype. More exactly they said they work with Skype for SIP, Skype's new (and still in beta) service to work with SIP, the commonest VoIP protocol. Skype for SIP essentially connects the Skype network to SIP at a PBX and allows that PBX to interact with the full Skype network and make and receive calls from anyone on the Skyhpe network. This has huge implications for international calling but more importantly for customer service and support systems that can now offer free global support calls to anyone on the Skype network.

Although Shoretel is the first out of the gate with official support for this, we can expect most of the other major vendors to follow suit. And given that Skype is back to being an independent unit, this kind of interaction could lead to even greater integration of Skype into other systems.

Featured Research
  • Mobile Communication Showdown

    It's no secret that businesses are becoming agiler and employees are spending more time away from their desks. The question isn't should we get rid of our landlines, but how quickly can we replace them?However, staying connected with your colleagues, clients, and customers is absolutely essential for cultivating long-term, lucrative relationships that will help your company achieve success. more

  • The Best Business Phone Systems in 2017

    71% of people say they are more creative of people when they are able to collaborate on teams. Collaboration is essential to business success and has never been more impactful than today. As the number of conversations outside of face-to-face meetings and travel increases, it is important for you to invest in a phone system that will allow your business to flourish. more

  • The Future of VoIP Security

    Looking to invest in a VoIP system? With the fantastic strides that have occurred in communication technology one thing to keep in mind is there has also been an increase in concerns surrounding security. As an example of this, in the third quarter of 2016 alone, there were over 18 million malware samples captured. more

  • Impressive VoIP Features for Business Growth

    Great communication is an important building block of business success. Let this sink in, through a simple internet connection, you can connect with people around the globe, from where you are at that moment. All of this is possible with a VoIP phone system, and if you don't have one you should be seriously be considering getting one. more

  • 8 Ways Business Travelers Can Save with VoIP

    Do you or any part of your workforce travel for work, or even telecommute? If that answer is yes, then you should be utilizing mobile VoIP. With VoIP, businesses have been found to save as much as 40% on local calls and a whopping 90% on international calling expenses. more

Related Articles