Skullcandy Deploys Telesphere Hosted VoIP & Call Center Application

Updated: January 06, 2011

Skullcandy, an audio technology company, announced it has selected Telesphere, a provider of nationwide managed telecommunications and Internet services, to supply hosted voice and data services to its Park City and San Clemente locations.

The Telesphere Complete product with Call Center application selected by Skullcandy provides the following services and features:

  • A managed and hosted private data connection
  • Hosted VoIP with Quality of Service (QOS)
  • Business-class IP phones and installation
  • The latest in user and system features
  • A call center application with call monitoring and controlling features

"Skullcandy is a big brand running a tight ship on our infrastructure," said Brad Smith, Operations Manager for Skullcandy. "Telesphere allows us to enjoy the best of both worlds--enterprise-level customer service modules with small-business sized expenditures." "Telesphere is eager to be able to provide Skullcandy with a phone system that will support and grow with them," said Scott Forbush, General Manager of Telesphere Salt Lake City. "Serving clients like Skullcandy is always rewarding because we see them grow and succeed as a quality company. The Telesphere Complete product with the call center application will give them the support and bandwidth necessary for a company growing like this."

Featured Research
  • What You Need to Know About VoIP Security

    No matter the industry or area of expertise, a strong VoIP system is the perfect tool for any business looking to take both its internal and external communication to the next level. more

  • Are You Using These 5 VoIP Features?

    In large part, the success of your business depends on the strength and reliability of your team’s many communication networks—this includes your Voice over Internet Protocol system (VoIP). more

  • Go Mobile and Increase Employee Productivity

    The Bring Your Own Device (BYOD) and Voice over Internet Protocol (VoIP) tech trends now allow people to work whenever, wherever, and however they want—mobility makes it happen. more

  • [Infographic] How to Select a Phone System in 10 Steps

    Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more

  • 2017 Business VoIP Cost Guide

    Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more

Related Articles