On November 28, 2011, Infonetics Research, a prominent market research firm located in Campbell, California, published a series of excerpts from its quarterly Enterprise Unified Communication, VoIP, and TDM report.
The market share report excerpts noted that the global revenue for PBX/KTS phone systems had increased by 5.5% during the third quarter of 2011. The global PBX market was also up 6.6% through this same time period. The standout region was EMEA, which experienced a 11.0% sequential growth for its PBX revenue.
The excerpts also indicated that businesses are continuing to switch over to IP-based phone systems. Hybrid IP PBXs are the most popular and consist of almost 2/3 of global revenue. Pure IP PBX also showed some growth in the market, while TBM PBXs continued a generally consistent decline.
Diane Myers, the directing analyst for VoIP and IMA at Infonetics Research, commented briefly on contents of the report. She stated, “For the fourth straight quarter, Avaya leads the highly competitive PBX market, with about a quarter of the world’s PBX revenue in 3Q11. Avaya is holding onto its revenue lead with steady shipments and healthy ASPs due to continued increases in IP endpoint sales. Cisco is a close second, posting sequential and year-over-year revenue increases in 3Q11.”
Other companies addressed by the market share report include Aastra, AudioCodes, Alcatel-Lucent, Dialogic, D-Link, HP, IBM, Microsoft, Mitel, NEC, NET/Quintum, Samsung, ShoreTel, Siemens, Toshiba, and Vertical.
Does your small or medium-size business need a new phone system? Then you're in luck! Our new, updated comparison guide helps you cut through superfluous information and narrow down your list of solution providers. Get the latest data on phone system features, pricing, and performance metrics in an easy-to-use format. more
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...