ShoreTel and Polycom, two of the global leaders in Unified Communications (UC) solutions for business, have announced an expansion of their existing partnership in order to better allow businesses choice, flexibility, and to leverage their existing UC infrastructure toward more effective communications solutions. This partnership will cement a long-standing relationship between the two telecom giants.
By implementing a standards-based solution set, the companies will utilize defined technical specifications in order to provide a seamless integration of systems and products provided by both companies. This will allow customers the ability to integrate technologies from both ShoreTel and Polycom in a seamless manner without having to contend with compatibility issues.
ShoreTel’s IP telephony and UC business solutions will be able to fully integrate with Polycom’s telepresence, voice and video solutions and allow businesses to employ the advantages of both. This eliminates the need for businesses to sacrifice certain elements of their UC strategy by choosing one provider over the other, and allows for greater flexibility as a business evolves.
This partnership will also allow businesses to better utilize their existing communications infrastructure, thereby maximizing their investment in their networks. Both companies are committed to a standards-based, open API architecture that allows businesses the flexibility and choice necessary to maintain a communications network while evolving over time.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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