Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
Avaya phone system reviews | Avaya white papers
Avaya Inc. is a privately held telecommunications company which specializes in enterprise telephony and call center technology. Formerly the Business Communications unit of Lucent Technologies, it was spun off on October 1, 2000 with 34,000 employees.
Since the spin-off, Avaya has sold its manufacturing and connectivity businesses and acquired several companies to support its current product set - Vista, VPNet. Quintus, Routescience, Nimcat Networks, Spectel, Ubiquity Software and Traverse Networks. Sales through channels have grown from 98% direct to 50% alternative channels.
Avaya has also expanded in Europe through the acquisition of Tenovis and in Asia through a majority interest in Tata Telecom (now Avaya Global Connect).
It has approximately 17,500 employees as of 2008, 40% of whom are located outside the US. The Avaya global headquarters is located in Basking Ridge, New Jersey. Kevin J. Kennedy is the CEO.
Avaya was the official Converged Communication Provider for the 2006 FIFA World Cup. It also provided the communications networks for the 2002 FIFA World Cup and the FIFA Women's World Cup in 2003.
On October 26, 2007 Avaya was acquired by two private equity firms, TPG Capital and Silver Lake Partners, for $8.2 billion. As a result of this transaction Avaya became a privately held company, no longer traded on any stock market. On November 9, 2007, the firms completed their buy-out and Avaya shareholders received $17.50 per share of owned common stock.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...
IRVINE, 3/15/16 - Episerver™, a leading provider of digital marketing, content management and digital commerce solutions, today announced it is one of... more
There are various reasons why using an online business intelligence application is a good choice. But the prices are steep and often a major obstacle ... more
SYSPRO,today announced that SYSPRO Enterprise Resource Planning (ERP) software has been selected by Ameri-Fab LLC to facilitate operational enhanceme... more
10/7/2015 - Amazon Web Services launched Amazon QuickSight at the AWS re:Invent event, a cloud-powered business intelligence service that makes it eas... more