A recent report titled, “Business Spending by Size of Business an Vertical, 2010 – 2015: Business IP/VoIP Communication Services, said that the growth of VoIP usage among small businesses is “unstoppable.”
In the report, In-Stat claims that the amount that small businesses (of one to four employees) spend on broadband IP telephony use Voice over Internet Protocol (VoIP) will increase by 83% between 2010 and 2015.
The growth percentages in the report may seem quite high at first, but you have to keep in mind that it deals relatively small numbers (i.e., small businesses of one to four employees). In addition, when you break the numbers down, the average growth rate per year is about 16.6%, which seems very conservative at first.
It’s probably safe to say that the number of VoIP users from small businesses will be much higher over the next five years. In his response to the In-Stat report, Joe Maloff, Chief Consultant for Maloff NetResults, predicts that the rate of growth for business VoIP services in the U.S. for 2 to 20 employees between 2010 and 2015 will more than double. Maloff says that when it comes to evaluating research reports, one should consider the methodology, assumptions, and parameters that have gone into the work.
All things considered, it looks like VoIP technology for small business is here to stay—at least for the next five years. As more small businesses continue to realize the savings from this fairly new technology, the number of VoIP users will continue to grow.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...