On June 6, 2011, West Corporation announced that it had successfully acquired Smoothstone IP Communications and that the company would now be considered part of Intercall in West’s Unified Communications segment.
As a result of the acquisition, Smoothstone’s full portfolio of applications and services will now be available to West Corporation’s customer base. These products include the VoiceMaxx (a hosted phone solution for enterprise customers), as well as the Maxxis Application Aware Network, Unified Messaging, and the IT Command Console.
Jeff Wellemeyer, the president of Smoothstone, stated that they were excited to join West Corporation and that the two companies had unprecedented experience with deploying unified communication solutions. He also talked about their considerable expertise in deploying to Cisco and Microsoft environments.
Todd Strube, the president of West Corporation’s Unified Communications segment, also spoke at the announcement and stated that he believed the acquisition positioned his company as the leader in the enterprise unified communications marketplace.
Smoothstone is a major provider of cloud-based IP telephony for small and medium-sized businesses. The company was named one of the top five hosted VoIP and UC service providers at the third annual North American Business Voice over IP (VOIP) Services Leadership Scorecard. They were also the only company in the study that is currently focused on the enterprise market.
If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses. more
If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy. more
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