Can Gamification Improve Contact Center Performance
The Entertaining Intersection of Achievement and Success in Customer Service
Have you heard the phrase "all work and no play"? Well, would you believe us if we were to tell you that by implementing gamification into your contact center you can INCREASE engagement, morale, and overall performance?
Spoiler alert: 89% of contact center employees believe that a point system within their contact center would boost their engagement!
Make sure to download, read, and digest our latest white paper Can Gamification Improve Contact Center Performance for stats, tips, and tricks regarding how you can implement a gamification system that will drive significant gains in ALL aspects of your contact center!
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