Social CRM: Perception vs. Reality
What is Social CRM? How is it different from CRM and how does it work? And more importantly: how would my company benefit from a Social CRM tool? Our guide dives into Social CRM principles, tools and technologies and gives you a few examples of Social CRM platforms that could bring big benefits to your business.
This guide covers:
- Mains goals of Social CRM
- Text and data mining
- How you can really benefit from a Social CRM platform
- And much more!
Download your guide now!
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