Is Your Video Conferencing Technology Giving Others a Look Inside Your Business?

Report Reveals Security Flaw in Video Conferencing Systems

By Jerry Olsen
Updated: January 31, 2012

Is Your Video Conferencing Technology Giving Others a Look Inside Your Business?

Much like a viral video on YouTube, video conferencing, as a popular form of communication in small to medium-sized businesses (SMBs), has gone viral. According to ABI Research senior analyst Subha Rama, video conferencing technology is likely to explode once Long Term Evolution (LTE) becomes more available.

Although video conferencing offers many advantages like time savings and less travel expense, however, this fairly new technology still has some security issues. The New York Times reported that a security officer for Rapid 7— a software security company—created a computer program that discovered 5,000 open video conference systems in just two hours. The security officer said he was able to call into systems made by Polycom, Cisco, Logitech LifeSize, Sony and others. He added that many organizations (including venture capital firms) do not implement even the most basic of security measures.

The advent of video conferencing in many different industries has brought on the question of how secure these systems really are. According to Mike Tuchen, CEO of Rapid 7, many companies have “dropped the ball on video conferencing security,” especially as video conferencing’s popularity continues to grow. In addition, the less-expensive systems have tendency to open the door to hackers.

Tuchen said that thousands of video conferencing systems were configured to answer incoming calls, allowing hackers to obtain a front-row seat in many corporate meetings. In other words, systems that automatically answer incoming calls can easily be turned on by an attacker without attracting the attention of people in the meeting, and at present, many systems aren’t very secure.

Featured Research
  • Video Conferencing Providers Comparison Guide

    Video conferencing makes the working world a smaller, more effective environment for doing business. That said, with so many options, it’s hard to know which video vendor is best for you. And while Google inquiries, YouTube videos, and blog posts can certainly help you make the right decision, truth be told, they often require far too much of your time, effort and energy …. more

  • 2017 Video Conferencing Trends

    New advancements are also making video more beneficial to a greater range of business areas including marketing, HR, and internal operations. Many solutions are economical, easy to use, and very effective at making communication more personal. more

  • 2017 Video Conferencing Buyer's Guide

    More and more businesses are investing in video conferencing. The business benefits of video conferencing are well-established, with more than 90% of businesses who regularly use video conferencing benefit from improvements in productivity, better teamwork, and reduced travel expenses. more

  • 2017 Video Conferencing Features Checklist

    If you’re in the market for a video conferencing system, you know that today’s systems offer more features and functionality than ever. Unfortunately, figuring out what you need is also incredibly difficult. more

  • Eight Challenges Solved by Cloud Video Conferencing

    This guide is all about outlining the different ways that cloud video conferencing can solve your business problems without creating any headaches or breaking the bank. So go ahead—browse around and learn more about video conferencing in the cloud. more

Related Articles