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‘I need to buy new office phones, but what is the difference between PBX and VoIP? Which technology do I need? What is an IP-PBX?’ If these are some on the questions on your mind when choosing your new office phones, this guide will help. ‘What is the difference between PBX and VoIP, and does it matter?’ steers you through the office phones technology maze. It tells you what the technology means, why it probably doesn’t matter, and takes a look at 10 of the top-selling office phones (whatever their technology) and what they can offer your business.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more