Is Mobile VoIP Right for your Business?

By Catherine Hensley
Updated: March 15, 2011

Improving telecommunications services is a common goal for many business owners. As more and more companies move from traditional landline to Internet and mobile-based communications systems, there are more options than ever for adding on new features, consolidating costs, and boosting productivity. Mobile VoIP technology is one such option that can help streamline your company’s telecommunications tools while also increasing efficiency in multiple areas.

VoIP (Voice of Internet Protocol) technology provides users with uniquely customizable features and a great deal of flexibility in terms of installation, maintenance, and billing. A VoIP phone system transmits voice (and also data, fax, or video files) over an Internet connection, typically through broadband Internet service. Similarly, mobile VoIP systems transmit through WiFi connections (

With the basic VoIP hardware needing to only be in one physical location, companies with many different geographical locations have found VoIP service to be highly practical and economical. VoIP and mobile VoIP provides users with the same services as traditional landline telephone service and also the added flexibility of connecting to business partners and clients around the world through a basic Internet connection. Mobile VoIP takes this convenience one step further by enabling users to stay in touch even when they are traveling or away from the office, all through personal mobile phone devices. For example, those traveling internationally need only locate a WiFi connection hotspot in an airport or local café to check in with the home office and send emails, check voicemails, or place calls.

Mobile VoIP and standard VoIP subscribers often pay fixed, monthly fees for service, an attractive option for businesses looking to keep costs steady while still expanding their telecommunications reach. Such plans also benefit companies with high-volume calling needs, particularly those doing business abroad. Features like fax capability and call management can be added on or removed at any time, further reflecting the unique flexibility of VoIP technology. With mobile VoIP, a company can provide as many mobile devices to its employees as allowed for in the budget and can add on or downgrade whenever necessary.

If your company is looking to expand its telecommunications reach from traditional landline telephony or even upgrade from basic fixed-line VoIP, mobile VoIP service offers a number of benefits. Mobile VoIP is great for employees who travel frequently and companies with multiple geographical locations. The technology ensures that your employees will be able to stay connected whether they’re visiting clients in multiple cities or stuck in airport due to a layover. The flexibility of mobile VoIP will certainly boost productivity and efficiency in the communications end of any business.

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