VoIP Phone System Companies

By Charron Conley
Updated: April 01, 2011

Finding the perfect office phone sometimes ends up to be a complex game of process of elimination. Currently, the majority of office communications are by way of VoIP or IP-PBX systems. For that reason, office phones need to be prepared to be able to support this type of technology. Also, the type of business phone system you implement will depend on company size and expansion direction. Here is a list of some top rated phone systems:

Avaya

Avaya provides systems that are easily IP compatible. They also offer this with mobile devices and IP desk phones. Their systems have the capabilities of implementing to unified communications, which lets users connect, conference, and message from any location, using any device at hand. If you there are multiple locations or remote staff this is a great solution to be able to monitor what is going on. Some additional features that Avaya is known for are multiple upgrade options for more flexibility, secure network, and reliability.

Cisco

Although Cisco VOIP systems have been on the market for a relatively short period of time, their technical support system is very helpful and has made them quite popular. Cisco VoIP has great networking systems and is fairly easy to use. Their VoIP routing can be done by a smaller number of technicians. The requirements for routing based on your physical environment are not that demanding compared to Avaya VOIP. Cisco is a bit higher in price than other systems.

Fonality

Fonality has an award winning IP-PBX VoIP phone system. They have a system called (Fonality’s patent-pending) “Anywhere Management”. This is a hybrid-hosted design with enterprise-class features and advanced capabilities. Their goal is to have customers be able to customize their needs. This is a perfect system for companies that have very specific requirements and want a tailored option. Fonality has a large group of tech people on hand, though sometimes a longer wait time to get through than with other providers. Fonality gets great reviews is very affordable however has a lower rating in call quality than its competitors.

Talk Switch

Talk Switch offers a system with a fair price and an extensive list of features. It is also easy to install. They have great features for a small business that may not have an operator. For example they have call routing and call forward, giving it the feel of a corporate system, but still offering a low cost. Very affordable for modest businesses, however, getting more than 16 extensions drastically drives up costs. The scripted options make them very simple to use, call quality is great (even on speakerphone), and they work well with my wireless headsets.
 

Featured Research
  • The Best Hosted VoIP Systems for 2018

    Is your business looking to adopt VoIP in 2018? Or perhaps you have VoIP but would like to update your system? If either of these apply to you, make sure you research your options ahead of time. Knowing what features you need will make the process of choosing much easier - and ensure you maximize your ROI as well. more

  • The Best 2018 Phone System Upgrades for Your Business

    Whether 2017 has been a huge success or more of a disappointment for your business, it’s time to start looking for ways to improve in 2018. With customer service and communication becoming an increasingly important component of success for all businesses, your phone system is a great place to focus. Even small upgrades here can pay big dividends. more

  • 8 Ways to Get More From Your VoIP System

    Many businesses adopt VoIP to take advantage of the cost savings without spending enough time reviewing the features and benefits made available by different solutions. If this is true for your business, there’s a good chance you could be getting more from your VoIP system in the form of even lower costs or improved employee productivity. You may even find that your current software offers features that you aren’t taking advantage of! more

  • 7 Ways the Wrong Phone System Can Haunt Your Business

    The wrong phone system could be haunting your business - and we’re talking about problems more serious than ghosts and ghouls. From increased costs to issues with scaling, we’ve identified seven important ways that a less than ideal phone system could be holding you back. You’ll be surprised at how much of a difference this can make to your bottom line too. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more