Converged Systems: Nortel Phone Systems and Service

Updated: January 07, 2011

Northbrook, IL (PRWEB) October 25, 2009 -- Converged Communications Systems, LLC, one of Chicago's premier voice and data communications providers, is extending its services to the Nortel Network, covering Nortel phone systems and their attended information technology infrastructure.

Converged Communications Systems brings extensive background in the data communications and systems integration decision space, with decades of experience in IT consolidation and services. They're expanding their focus to handle the underserved Nortel phone services market in the Midwest, and bringing their long standing traditions of excellent customer service and technical expertise to the table.

Trained in most of Nortel's products, and a licensed Avaya sales distributor, Converged Communications Systems, Converged Communications Systems stands ready to assist customers in integrating Nortel phone systems and communications products into their enterprise operations in the Northbrook area, and throughout the greater Chicago metropolitan area.

Support doesn't end when you leave Chicagoland; Converged Communications Systems provides nationwide Nortel support and maintenance, and the full range of Nortel professional services. They cover products ranging from Nortel Norstar through Nortel Business Communications Management (BCM) and the IT side of the house, with Nortel Communications Server and Nortel Meridian, plus a host of others.

As an Avaya sales and distribution center, Converged Communications Systems can leverage the expertise of Avaya's experience on enterprise management and enterprise assets, using the Nortel enterprise solutions technology base (Avaya purchased Nortel's enterprise operations division in mid 2009)., Avaya is well situated for global communications needs around the globe, having started out as an international data communications specialist.

Our Chicago based support headquarters gives us an advantage - the ability to support and handle dispatching services for east coast and west coast based customers. , dispatch and distribution center allows us to serve customers on the east coast and west coast. Our focus is on small business Nortel solutions, scaling up to Nortel's enterprise telephony solutions and we can integrate with the newest hardware and legacy Nortel installations with ease. If you're looking to upgrade or integrate, our reasonably priced and quite capable integration and programming services will see you through - or we can help you maintain the Nortel phone system you already have.

Converged Communications Systems sees adding the Nortel solution set to its repertoire as a simple, logical extension to what they already do. This organic approach to extending their business along the paths of their core competencies keeps them focused on meeting the needs of their customers. "Our customers were asking for this, so we got into the game with Avaya and Nortel", says Kevin Rubin, Converged Communication Systems' CEO. "Our primary goal is to meet the needs of our customers, and that means focusing on the IT and communications services they want. Any time a customer tells us of a service they'd like to have, they're telling us where we can grow our business if we're agile enough to add the skill sets needed to support it."

About Converged Communications Systems:

Converged Communication Systems, LLC, is a premier voice and data communication provider. Providing excellent support and maintenance services is our founding principle. Converged Communications Systems has a history rich in telecommunications and IT sales and services. The company is an Avaya sales distributor serving the Northbrook, Illinois, and surrounding areas, providing nationwide Nortel professional services and support.

Featured Research
  • 7 Reasons Your Business Communications Need to be Headed for the Cloud in 2018

    If your business communication systems aren’t already cloud based, making the switch from traditional systems should be a priority for your business in 2018. The advantages of cloud-based systems are numerous and significant. The cost savings are one well-known aspect - but there are many others like mobility, speed, and security to consider as well. more

  • QTS Communications

    QTS Communications is a Colorado company since 1999, delivering highly reliable Unified Communications to small, medium and enterprise businesses. Our business is Communications, and we understand the technologies that make businesses work. more

  • 7 Ways VoIP Helps Your Business Adapt to Change

    A key trait of successful businesses is their ability to quickly adapt to change. Adaptability allows you to take advantage of changing trends and differentiate your business in even crowded markets. As it turns out, one of the simplest ways to become more adaptable is to use VoIP. There are several reasons this is true - including lower costs, increased mobility, and faster decision making. more

  • 8 Ways to Get More From Your VoIP System

    Many businesses adopt VoIP to take advantage of the cost savings without spending enough time reviewing the features and benefits made available by different solutions. If this is true for your business, there’s a good chance you could be getting more from your VoIP system in the form of even lower costs or improved employee productivity. You may even find that your current software offers features that you aren’t taking advantage of! more

  • The Future of Mobile VoIP

    Business communications have changed a lot in the last few years, and the landscape will only continue to change in 2018 and beyond. These changes are important to stay on top of if you want to maintain or grow a competitive advantage. Things like 5G mobile networks and artificial intelligence have the potential to be extremely disruptive. more

Related Articles