On March 2, 2011, Digium revealed that it will add a new listing category for AsteriskExchange (its marketplace for unified communications and open source needs) specializing in custom applications for Switchvox, AsteriskExchange’s brand of voice over internet protocol (VoIP) business phone systems.
Additionally, the company has announced that all fees associated with Switchvox and Asterisk Exchange listings will be waived for a limited time to encourage usage of its new listing category, Switchvox Solutions.
Some of the new applications included in Switchvox Solutions are a call accounting software entitled Shadow CMS Enterprise, an auto-dialer/appointment reminder known as StarCONNECT, a call center system integration for Yellow Cab called Cabmate Integrations, and a CRM Integration known as Connect CRM.
“An important differentiator for Switchvox is our XML-based Extend API, which makes it easy for developers to integrate Switchvox with any web application, and that ultimately benefits the customer by giving them access to a broader range of customized features and add-ons,” said Leslie Conway, vice-president of Digium’s global marketing.
Users can expect to locate both commercial and free products for Switchvox and Asterisk on Asterisk Exchange. Common product selection includes call center solutions, video integrations, speech recognition and synthesis engines, as well as vertical application packages.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...