KX Technologies Benefits From Cloud Based Global Phone System

Using RingCentral Office

Updated: January 06, 2011

SAN MATEO, Calif.--(BUSINESS WIRE)--KX Technologies, The Science Behind Better Water, is enjoying crystal clear benefits by switching to a single cloud based global business phone system, RingCentral Office. The company has five locations in the U.S. and Singapore with more than two hundred employees. By using hosted RingCentral Office, they are better able to communicate with customers and globally within the company. Now, KX Technologies has a single business phone system worldwide, with zero capital cost. The legacy on-premise phone systems could not meet the needs of the global business without substantial capital and very expensive ongoing communication costs and specialists required to manage it.

“When we began evaluating our business phone system replacement, we were driven by a solution that would allow us to better communicate across our global organization,” said Jason Bjerke, IT manager, KX Technologies. Bjerke added, “When we tested RingCentral’s cloud-based solution, we quickly learned that we could attain a superior business phone system at a fraction of the cost compared to legacy on-premise systems. Further, compared to expensive on-premise systems, we have no limitations on where our employees are located globally, since RingCentral Office allows us to operate as if we are all in one location with zero international calling costs. We cannot say enough good things about RingCentral Office.”

Technology and innovation are at the heart of KX Technologies. The company develops new technologies and products for water and air filtration applications. They have distributors worldwide and work directly with OEM customers on new application designs and solutions. Being able to seamlessly handle business calls and respond to global customers is essential to the company.

With RingCentral Office, KX Technologies is able to efficiently manage and handle calls, and keep team members connected in and out of the office. “All company locations are now on a single business office phone system and it has improved our costs and operating efficiencies,” commented Bjerke. “For example, we no longer have to pay international dialing charges to call Singapore because we are all using the same phone system,” he said. “Also the entire executive team uses RingCentral Mobile with their iPhone to send and receive calls and faxes and manage voicemail.”

RingCentral Office (www.ringcentral.com/rcoffice) delivers the industry’s first cloud-based, self-service solution, enabling businesses to buy, provision, set up and instantly activate a complete business phone system. RingCentral Office combines a multi-extension business phone system with advanced voice and fax functionality, unlimited calling and full-featured phones that arrive pre-configured and ready for use. RingCentral Office is available for a low, flat, fixed monthly fee, no contracts and zero setup costs.

About RingCentral

RingCentral provides cloud computing based phone systems for small business. With top industry honors, including PC Magazine's Editor's Choice Award and Small Business Computing's Excellence in Technology, RingCentral offers full access to core small business phone services and helps improve productivity for tens of thousands of customers worldwide. Headquartered in San Mateo, California, RingCentral is privately held with backing from Sequoia Capital, Khosla Ventures and DAG Ventures. For more information, please visit: www.ringcentral.com

Featured Research
  • 7 Ways the Wrong Phone System Can Haunt Your Business

    The wrong phone system could be haunting your business - and we’re talking about problems more serious than ghosts and ghouls. From increased costs to issues with scaling, we’ve identified seven important ways that a less than ideal phone system could be holding you back. You’ll be surprised at how much of a difference this can make to your bottom line too. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more

  • The IT Manager's Survival Guide

    As an IT manager, maintaining physical fax servers and infrastructure is not a high priority. However, fax capability remains a business need simply because chances are your industry is dependent on its security. What if there was a way to reduce the amount of time spent handling fax complaints and maintaining physical servers? And this way took into account security, cost savings, and freed up your IT resources. Would you be interested? more

  • VoIP: Your New Secret Weapon for a Strong Year End

    As the end of 2017 nears, you may be feeling pressure to make sure you close the year out strong.If you’ve been sitting on the fence regarding VoIP, this may be the perfect time to switch. VoIP options had never been better or more full-featured than they are now, and it may be just the thing your business needs to see a productivity and profitability boost. more

  • Is Your Phone System Stealing Profits?

    Having the wrong phone system can dramatically cut into your profits. Despite this, many businesses just sign up for a plan or platform that seems ‘good enough’. If you haven’t carefully considered your options and the included features, there’s a very good chance that you are leaving money on the table in some way. more

Related Articles