AccessLine
The company's hosted telecom Voice services, marketed under the "AccessLine™" brand, give companies flexible calling solutions, a simpler installation experience, and a greater range of support options than traditional telecom providers. With a history of serving over 100,000 business customers, including Sun Microsystems, American Express and IBM, this company has scaled their award-winning technologies to meet the needs of entrepreneurial-minded small businesses.
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Typical Applications for Business Customers
- Extending or replacing existing PBXs and voicemail systems, helping customers avoid new capital purchases
- Extending corporate dial plan and sophisticated communications features to employees at any phone or desktop
- Adding virtual extensions to in-house PBX systems for extended scalability and a broader national or international presence
- Providing extensive end-user call control and management, putting the employee in command of their personal communications environment
- Integrating any landline or wireless phone with existing corporate networks and dial plans and providing extension dialing
- Providing business continuity and standby emergency PBX recovery services
- Delivering unified messaging with access from both phone and web and notification to pagers and cell phones as well as email
- Broadcasting group messages and unifying communications
- Providing conference calling, both inbound and outbound, whether scheduled or spontaneous
- Automating attendant features with sophisticated call routing
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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