ABAS business software recently announced the results of an independent ERP user satisfaction survey. “We are certainly pleased by the results of this study. Customer satisfaction with our software and support has been the focus at ABAS for over 31 years,” said Alan Salton, president of ABAS-USA.
Salton also mentioned that ABAS’ customers are the best measure for understanding how well the company can enable the success of its customers. “This study reinforces our mission to continue to provide our clients with product and service excellence,” added Salton.
The study, conducted by Intelligent Systems Solutions, consisted of 1,923 interviewees from various companies in 17 countries. Participants of the survey said they’ve been using Enterprise Resource Planning (ERP) software for an average of 6 years, in the manufacturing, retail, and professional service industries.
The study reported that ABAS Business Software customers in particular have the highest adoption rate for newer version releases, and also found that ERP users have also become increasingly satisfied with the ERP systems developed by ABAS.
ABAS develops flexible ERP and eBusiness software for medium-to-large companies with as many as 1,000 employees. The company’s main offices are located in Karlsruhe, Germany, which houses approximately 115 employees. On a worldwide basis, the company around has 50 ABAS partners, and a total of 600 employees.
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