IBM Predictive Customer Intelligence
The New Frontier for Personalized Customer Experience
In our hyper-connected, socially-networked marketplace, customer expectations are more important than ever. Businesses are under pressure to deliver a consistent, relevant and contextual customer experience - every time.
Craft a personalized touch that customers expect with big data and powerful predictive analytics. Learn how IBM Predictive Customer Intelligence can help you to:
• Use historical purchases, web activity and social media to build unique customer profiles
• Optimize engagement across every channel to better address customer needs
• Get the right offer, to the right customer, at the right time
• Anticipate problems and proactively resolve issues before they cause damage
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| Whitepaper | |