Tag Results for "Phone Systems"
Ifbyphone Introduces Hosted "Cloud" Call Center
Hosted call centers offer a good solution for many SMBs (small to medium-size businesses) dealing with high volumes of sales or service calls. They provide the signatur...more
7 Ways to Make Free Conference Calls
Introduction When your in-house phone system can't handle your conference calling needs, your only option is to use an external conferencing service. T...more
Integrating Mobile Phones with Your Business Phone System
Introduction While it can be useful for employees to use mobile phones for work, it can also cause a lot of inconvenience. Business cards need two numbers....more
7 Mistakes Any New Business Should Avoid
Starting a business requires a lot of work before you even open your literal or figurative door. It's easy to get caught up in the excitement and not focus on the d...more
VoIP PBX Trends: What You Need to Know NOW
IP PBX systems have a variety of advantages when compared to legacy systems. For one, the small refrigerator-sized cabinet that took up most of a "telephone closet...more
Is Your VoIP Phone System a Security Risk?
1. Internet telephony MUST be part of an overall information systems security policy and plan. There is an old saying: "If you don't know where you're goin...more
12 Lessons From The Best Customer Service Companies
One of the most common consumer complaints these days is the shoddy customer service they receive. Betweeen rude staffs, robotic phone systems, bait-and-switch sales ta...more
Why Businesses Need to Think Differently About Cloud Communications
Cloud services has a broad meaning, and for now, the main idea is that services are hosted in a data center and run over an Internet infrastructure. Until recently, the...more
Five Ways to Rethink Communications
Cisco has long moved on from routers and switches, but perhaps more importantly for our readers, they are also moving beyond IP telephony. When you consider vendors for...more
Fonality: The Best of Both (Hosted and Premise-Based) Worlds for Business Telephony
The history of cloud-based and hosted business solutions is filled with collision and compromise with incumbent premise-based alternatives. Thus, for example, Google Ap...more