What you need to know about managed-VoIP services and how they can benefit your business.
What you need to know about community-developed and supported IP telephony.
What you need to know about IP-enabled contact centers and how they can benefit your business.
What you need to know about the U.S. government's telecommunications regulatory agency.
What you need to know about protecting the privacy and confidentiality of IP phone calls.
What you need to know about obtaining the best possible VoIP service quality.
What you need to know about releasing the lines for IP telephony.
You've probably thought about transitioning your company to enterprise VoIP in order to take advantage of the technology's many cost and productivity benefits. ...more
Four strategies that are guaranteed to sabotage your business's customer-service investment.
Separate the buzz from the benefits of new integrated-communications solutions.