Resource Center: White Papers

10 Mistakes when Buying a Business Phone System

To help you avoid a regretful choice when purchasing your next phone system, we compiled this list of 10 mistakes to avoid.

4 Ways Integrated CRM-ERP Solutions Improve Productivity

This whitepaper details how organizations are turning to CRM-ERP integrated solutions to improve efficiencies in their daily operations.

7 Steps to Building a Business Case for ERP

This whitepaper will provide you with the groundwork needed for recommending an ERP software with a great technology foundation.

8 Critical Questions to Ask when Purchasing Networking Equipment

Make sure your research includes all aspects of the project from business objectives, cost, scalability, management, and how the system will work with and complement your existing technologies.

8 Questions To Ask When Negotiating A Phone System Deal

This guide features 8 important questions to ask phone system vendors before you agree to purchase.

9 Important Business Phone System Buyer Questions

This demo and compatible white paper are designed to help you be an informed buyer so you can make the optimal decision for your organization.

AMD64 Technology

Learn more about the new factors driving storage system development and how AMD64 technology can help storage vendors deliver optimum systems for their customers.

Are You Ready for Cloud-Based HD Video Collaboration?

What’s keeping your business from benefiting from today’s high-definition video collaboration capabilities?

Best Phone Systems for a Successful Call Center

This informative guide offers insight into things to consider when you’re in the market for a phone system for your call center. Specific feature and controls are must haves for any call center, all of which are reviewed here.

Buying a New Phone System Checklist

Ideally, you should answer yes to each of the questions in the guide before making a purchase decision on a new VoIP or PBX telecom solution for your business.

Buying VoIP for Your Business: Best Practices

Our experts put together their ‘best practices’ explaining the ins-and-outs of how VoIP can save your business money. It’s a must read.

Charting a Better Course for Your Business

A good financial and accounting system, like a powerful engine on a seafaring vessel, should propel your business forward.

Common Phone System Buying Problems

This paper dives into topics like asking to address future needs of your company, asking for any quick start packages, ensuring that your new phone bill costs will actually cost.

Comparison Guide to Business VoIP Providers

The Ultimate Comparison Guide to Business VoIP Providers offers an in-depth look at the top five VoIP providers in the business.

Driving SMB Efficiency with Business Intelligence

This white paper describes what tools are necessary to provide business intelligence (BI) and how a suite of BI tools can help small-to-midsized organizations improve efficiency.

Economist Intelligence Unit: Leveling the playing field

How are companies using information to beat their rivals and create a more level playing field? This paper examines how their practices are evolving and offers examples of data use at some highly successful companies.

Enable an Empowered and Distributed Workforce through Managed Remote Service

Organizations are responding to customer needs by shifting workforces into the flow of their lives― resulting in an expansion of remote connectivity. Download this guide to learn more.

ERP and the Cloud: What you need to know

This whitepaper details why some SMB organizations are adopting Cloud-based ERP implementations and the benefits these solutions provide.

Future of Customer Relationship Management

When searching for the competitive edge it is essential for companies to implement CRM. With the right solution in place and effective data analysis, businesses can successfully build a strong brand, demonstrate value, and create a personalized customer experience.

Gartner Magic Quadrant for Data Quality Tools

The data quality tools market continues to experience both substantial growth and volatility as seen in this free Gartner report