News

Topic: CRM

How Cloud Computing Can Bring The Voice Of The Customer Back Into Manufacturing

The revolution that manufacturers want starts in their front offices, focusing on making every relationship count. Trust, not transactions, matter most in manufacturing today. Read more

Salesforce launches new Salesforce1 Mobile App, connectors to SAP data

The launch includes 30 features so enterprises can manage processes for sales, service and marketing from mobile devices. Read more

Oracle taps Nuance to bring voice to mobile apps

Nuance said the ideal outcome of the partnership would be for enterprise employees to realize the same amount of productivity while on the go as they do at their desktop. Read more

Vindico Launches MatchPoint to Strengthen Relationships Between Brands and Customers

This enables advertisers to onboard their offline databases and create unique ad campaigns targeted to those audiences within a single interface. Read more

Merkle Names Speakers for its 11th Annual CRM Executive Summit | Merkle

The theme of this year’s CRM Executive Summit focuses on the evolution of Connected CRM™ and specifically, The Rise of the Platform Marketer: Connected CRM in a Digital World.

ClientLogix CRM Inside of Microsoft Outlook – the new Xbar from SalesLogix | UNAPEN.com

A wide range of information and activities can be accessed, including interaction history, follow-up action items, leads generated from e-marketing campaigns, opportunity management, and more. Users can freely work with and modify the Saleslogix/ClientLogix information, taking actions and updating the information as necessary, all from within Outlook and without ever losing sight of their inbox.

DealerSocket Inc. enters into strategic partnership with Vista Equity Partners

DealerSocket partnered with Vista to accelerate growth and to continue to invest in product, service and operational scale.

Businesses Can Use CRM Software to Get Re-Focused | Commence CRM Blog

Learn how CRM can help SMB get a better understanding of what you do well and understand how to use that against the competition.

Salesforce ties Heroku Connect with Force.com

Heroku has been geared more toward startups and smaller dev shops while Force.com holds the data belong to larger enterprises. Salesforce is aiming to connect the two.

Quote Roller Integrates With Salesforce. Enables Creation of Proposals in CRM

Proposal creation and delivery has always been a pain point for sales. "Salesforce users want to be able to do everything within the application,"

SugarCRM Wins 2014 CRM Excellence Award

“SugarCRM has demonstrated to the editors of CUSTOMER magazine that Sugar improved the processes of their clients’ businesses by streamlining and facilitating the flow of information."

Zero to Cash in 30 days with Dynamics CRM Online (Press Release) « Forceworks

The RapidStart™ program, at a fixed cost, concentrates on the Leads, Opportunities, Contacts and Accounts entities and Processes. Which are the key sales components of Dynamics CRM Online.

Radium's CRM for Small Businesses Works Seamlessly with Gmail

Radium CRM is built for small- to medium-size businesses and it functions unobtrusively, operating with a workflow that already exists in the company... Read more

How does Salesforce perform versus its cloud computing peers?

The Market Realist team is composed of talented investment professionals and financial media executives who deeply believe in democratizing access to investment research... Read more

Will the CMO buy into Oracle?

Oracle is addressing claims that the Chief Marketing Office (CMO) will control more IT spending power than the Chief Information Officer (CIO) within three years.. Read more

Savo Introduces Savo Inspire, a Digital Postcard App

The Digital Postcard can integrate with marketing automation and CRM solutions based on business analytics requirements to incorporate the latest customer data...

Oracle Simplifies Migration to Cloud Applications

To help even more customers adopt its cloud applications, Oracle today is announcing the Oracle Customer 2 Cloud program, that addresses common financial and technical challenges organizations face...

Vocus is marketing automation for the top of the funnel, via 60M Twitter buying signals

Vocus, almost unknown in the industry, already has more than 8,000 small business customers and $28 million in marketing automation revenue in 2013.

Salesforce launches Service SOS, an enterprise version of Amazon's Mayday button

In a nutshell, SOS, integrated with Service Cloud, allows customers to integrate live agent video or audio support through an Apple iOS or Android mobile app.

Salesforce Debuts Its Answer To Amazon's Mayday: An SOS Button For Mobile App Support

Salesforce has poured a lot of investment into Amazon Mayday-style buttons so that users can talk with support agents when they have questions or problems with an app.