Intel is expected to report first quarter earnings of 37 cents a share on revenue of $12.81 billion, up 2 percent from a year ago. Analysts have been more upbeat about Intel due to corporate spending on desktops.
In a move to accelerate its mobile initiatives and mobility-as-a-service offerings, IBM announced Monday an expansion of its MobileFirst portfolio, with services focused on strategy and security, app development, and device procurement and management.
Simple and effective methods of testing voice and data are basic requirements - GL's mobile test solution provides this capability with the flexibility of connecting to and between any network, any service, and any interface.
"Mobile and data science will transform every enterprise system, and CRM will lead the way because field sales teams are inherently mobile. Clari's mobile-first approach integrates CRM with all the systems sales teams need to help them sell more and close deals faster."
Smartphones and tablets, and before them laptop computers, have all untethered the worker from his or her desk. Productivity gains have been significant, but there is a downside. The legacy communications technology of organisations, the PABX, is relatively rigid and ill-suited to the needs of a distributed workforce.
By 2016, 43% of America's workforce is forecasted to be working remotely. Built as the best way to work across distance, Biba believes that business interactions at every level should happen face-to-face and that means enterprise grade, Business Video Calling for every employee at an affordable price.
Microsoft Dynamics AX general manager Christian Pedersen says SMEs and start-ups can better serve customer needs by replacing legacy systems with task-orientated mobile apps built off a common development platform.
To become truly customer-centric, businesses now must connect office functions including billing, receivables, and product/service delivery to the front office to gain a comprehensive view of customers for the purpose of better serving them. But how can a company truly connect with customers?
Hosting more than 175 exhibitors, Enterprise Connect Orlando is bigger than ever. "These leading companies will showcase the most advanced communications and collaboration tools for increased business productivity, with many new UC, mobile and cloud solutions. Be on the lookout for these latest advancements in the Expo Hall."
Rounds announced today its new product, Rounds Live, a transparent communication layer that adds video chat functionality on top of any online content. Rounds Live is a completely scalable platform, allowing millions of people to enjoy the same content at the same time through a “rooms” concept. With just one click, Rounds patent-pending technology instantly turns any URL into a live viewing party that can potentially host an infinite number of rooms, each room holding up to 15 people.
I'm moving into covering the greater CRM space, yet still retaining a deep focus on customer service technologies. In 2014, we predict that an increasing number of organizations will adopt a more-disciplined approach to customer experience transformation. Digital disruption occurs any time a company uses digital tools or platforms to deliver better product experiences to customers in less time and for less money.
VoIP telephone systems have become increasingly popular for residential and business use prevailing over traditional landline telephone services. Using VoIP services as a major tool of communication can bring about significant advantages providing value-added telephone services at affordable rates. The demand for mobility increases day by day and here VoIP comes as a facilitator for addressing mobility challenges.
“There’s plenty of room for improvement,” said Yankee Group principal analyst Chris Marsh in a webinar Tuesday detailing the firm’s top ten enterprise mobility predictions for 2014. “For example, if a user gets a call it should be be logged into a mobile CRM at the close of the call,” said Marsh. He added that companies will continue to evaluate and adopt new solutions and the complexity and security concerns from last year continue.
The whiteboard diagram below has played an important part in my life for the last few years. Drawn in more than one digital transformation and collaboration workshop session at client sites, usually by IT people who are up at night worrying about budgets and keeping their job (by their own admission), it's a pretty simple ask. "If we go ahead with a new layer of technology to meet the needs of better collaboration/systems of engagement/etc to drive towards our business goals, at what point will the new layer of technology lessen the overall cost of IT while making us more efficient and better positioned to innovate and be more agile?".
Apple customers spent over $10bn in its App Store in 2013 — including over $1bn in December, the company has revealed. The company said App Store users downloaded almost three billion apps in December making it the most successful month for the app repository. The app store continues to be a central element in the success of the Apple tablet and smartphone ecosystem.
The Android operating system will reach 1.1 billion users this year across all device types, a jump of 26 percent over the 2013 shipments figure, according to Gartner. But the analyst firm is actually predicting a larger percentage increase for iOS and Mac OS devices, up 29 percent from 267 million devices shipped in 2013 to a projected 344 million in 2014.
Besides announcing a TV tie-up with Panasonic, Mozilla has revealed at the CES trade show this week that there are two new "higher-end" phones running Firefox OS on the way as it looks to build up the tablet ecosystem around its mobile OS. Despite the arrival of higher-end devices, Mozilla plans to retain its focus on emerging markets this year and is hoping to see Firefox OS deployed in new ways, hinting at a play in wearables. Contributors will be given access to resources such as Firefox OS nightly builds and a reference design tablet from Foxconn, which showed off a tablet running Firefox OS in June last year.
Huawei is ramping up its sales target in the consumer space, aiming to sell some 80 million handsets worldwide in 2014 with 4G LTE a key focus. In line with those plans, the Chinese vendor officially revealed the Ascend Mate 2 4G at International CES, a refreshed version of the 6.1-inch phablet it introduced at last year's show, which it said sparked the trend for larger screen handsets.
New figures from the Trades Union Congress (TUC) have underlined just how much workers who commute each day are losing out on. Indeed, the union explained British commuters are spending more than three times as much money on rail travel than their counterparts in countries like Germany, Spain, France and Italy, all of which have publicly-owned railway networks. In turn, this could make employees more likely to feel loyalty and job satisfaction, which can result in them remaining in their role for longer, rather than switching to a position in which they once again have to pay to commute.
The big takeaway from IBM's fourth quarter retail online index report is that while smartphones fostered far and away the most traffic on mobile platforms, tablets delivered most prominently for what could be construed as the most important metric: sales. Covering the time frame between October 1 and December 31, IBM found that smartphones drove 21.3 percent of all online traffic, close to double what tablets produced at 12.8 percent.