Resource Center

Topic: Mobile/Wireless

On-Demand Webinar - Smarter@Sales Operations: Automation to Maximize the Buyer’s Journey

Published June 11, 2013
This on-demand webinar looks at what best-in-class companies are doing in terms of sales enablement to ensure that the buyer’s journey through the sales operations process is efficient and more satisfying for the buyer, so that the seller can in turn close deals more often and more efficiently. Download the on-demand webinar to learn how you can help your sales operations function perform more effectively in 2013 and beyond.

Texting. Smartphones. Tablets. Oh my! Business Communications in a Mobile World

Published May 23, 2013
Today, people communicate for work anywhere, anytime, and on any device. Even with undeniable business behavior changes, the vast majority of companies haven’t optimized their communications infrastructure for mobile workforces or BYOD. Join this webinar on June 20, 2013 at 1:00 PM Pacific Daylight Time to get ahead of the pack and learn the benefits of a cloud communications solution that supports the new world of work.

Mobile Workforce Management: 7 Key Benefits for Growing Companies

Published February 06, 2013
This white paper from ClickSoftware will take a brief look at current trends and the real business benefits behind adopting a software solution for the automation and management of the mobile workforce.

The New Mobile World: Changing the Way You’ll Service Your Customers

Published July 17, 2012
On-Demand Webinar Join us for this no-cost web event where you’ll get an extensive look at how companies can take advantage of the mobile revolution to deliver improved and expanded service experiences for their customers, both inside and outside the contact center.

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Featured Research
  • LMS for Remote Training and Employee Engagement

    The trends in distance education and remote work adoption have been trending upward in the past few years. However, in just the past 3-6 months, there has been a considerable spike in how many educational and corporate organizations are now using LMS tools to bring students or employees together in a cloud-based learning system. Our new guide explains the features and benefits LMS systems provide for business training, highlights the important questions you should be asking as you choose a new LMS, and provides recommendations on the best LMS systems for business training and performance management. more

  • Necessities for Remote Customer Service Teams

    Remote customer service can be particularly beneficial to small and medium-sized companies who want to create a great customer experience without all the expenses of setting up a call center or customer service department in an office environment. But what tools and features are absolute must-haves for inbound and outbound remote services options? This guide explores the functionality needed to provide support remotely and highlights the necessities for remote teams who are handling inbound and/or outbound support activities in your business. more

  • Cloud Software Security Tips

    Many companies have recently made a quick move to remote work and are relying on cloud-based software and services for business continuity. To operate safely and successfully in the cloud, it's critical that you don't overlook key security features or miss the important considerations necessary for optimal cloud security. Whether you need a fully secure cloud services infrastructure or protections on individual cloud-based software programs you rely on for your business, this guide will provide important cloud security tips you can use to secure your business data and streamline your remote work activities with confidence. more