Resource Center

Topic: Mobile/Wireless

On-Demand Webinar - Smarter@Sales Operations: Automation to Maximize the Buyer’s Journey

Published June 11, 2013
This on-demand webinar looks at what best-in-class companies are doing in terms of sales enablement to ensure that the buyer’s journey through the sales operations process is efficient and more satisfying for the buyer, so that the seller can in turn close deals more often and more efficiently. Download the on-demand webinar to learn how you can help your sales operations function perform more effectively in 2013 and beyond.

Texting. Smartphones. Tablets. Oh my! Business Communications in a Mobile World

Published May 23, 2013
Today, people communicate for work anywhere, anytime, and on any device. Even with undeniable business behavior changes, the vast majority of companies haven’t optimized their communications infrastructure for mobile workforces or BYOD. Join this webinar on June 20, 2013 at 1:00 PM Pacific Daylight Time to get ahead of the pack and learn the benefits of a cloud communications solution that supports the new world of work.

Mobile Workforce Management: 7 Key Benefits for Growing Companies

Published February 06, 2013
This white paper from ClickSoftware will take a brief look at current trends and the real business benefits behind adopting a software solution for the automation and management of the mobile workforce.

The New Mobile World: Changing the Way You’ll Service Your Customers

Published July 17, 2012
On-Demand Webinar Join us for this no-cost web event where you’ll get an extensive look at how companies can take advantage of the mobile revolution to deliver improved and expanded service experiences for their customers, both inside and outside the contact center.

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Featured Research
  • Payroll Trends and Industry Leaders in 2020

    COVID-19 has redefined the many ways in which businesses operate today. Likewise, payroll systems have also been affected, owing to shifting legislation that has produced tax cuts, credits and deferrals. This guide explores the trends that have arisen within modern payroll systems due to the pandemic, and how leading cloud payroll providers are rising up to the challenge. more

  • HR Software Roundup 2020

    HR software is especially important for remote companies to provide healthcare benefits, retirement savings, performance management, payroll options, and more. The HR software market is positioned for some changes over the next 18 to 24 months, and our new guide covers the HR software trends on the horizon and highlights the HR software vendors we’re watching for innovations and enhanced tools and business adoption through 2021. more

  • The Top Teams Driving Business Intelligence Adoption

    Real-time BI data can help lead to smarter, more expedient business decisions and improve a company from many different angles, across various departments. But which departments are driving BI adoption? Which teams are making the most of the BI tools available to them? This guide covers the cross-department benefits of using BI, explains how critical teams are playing a role in BI adoption and use, and outlines the most popular BI use cases for companies leveraging analytics across departments. more

  • Customer Experience In The Wake Of COVID-19

    As many resume their normal lives following the gradual ease of lockdowns, remote work (and remote contact centers in particular) are still here to stay. This whitepaper offers guidance on which tools and features are necessary to make a remote contact center perform optimally – both during the course of this pandemic, and well after it subsides. more