Resource Center

Topic: Mobile/Wireless

On-Demand Webinar - Smarter@Sales Operations: Automation to Maximize the Buyer’s Journey

Published June 11, 2013
This on-demand webinar looks at what best-in-class companies are doing in terms of sales enablement to ensure that the buyer’s journey through the sales operations process is efficient and more satisfying for the buyer, so that the seller can in turn close deals more often and more efficiently. Download the on-demand webinar to learn how you can help your sales operations function perform more effectively in 2013 and beyond.

Texting. Smartphones. Tablets. Oh my! Business Communications in a Mobile World

Published May 23, 2013
Today, people communicate for work anywhere, anytime, and on any device. Even with undeniable business behavior changes, the vast majority of companies haven’t optimized their communications infrastructure for mobile workforces or BYOD. Join this webinar on June 20, 2013 at 1:00 PM Pacific Daylight Time to get ahead of the pack and learn the benefits of a cloud communications solution that supports the new world of work.

Mobile Workforce Management: 7 Key Benefits for Growing Companies

Published February 06, 2013
This white paper from ClickSoftware will take a brief look at current trends and the real business benefits behind adopting a software solution for the automation and management of the mobile workforce.

The New Mobile World: Changing the Way You’ll Service Your Customers

Published July 17, 2012
On-Demand Webinar Join us for this no-cost web event where you’ll get an extensive look at how companies can take advantage of the mobile revolution to deliver improved and expanded service experiences for their customers, both inside and outside the contact center.

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Featured Research
  • COVID-19: Now is the Time to Move Your Business to the Cloud

    The business shift to the cloud is a trend that has been gaining momentum for years, and the global COVID-19 pandemic we’re experiencing has certainly expedited this trend as the urgency for tools to support remote work surge. Leading cloud communication companies like RingCentral, 8X8, and Jive are ready to help companies move to the cloud, and have responded positively to the current climate of business uncertainty by offering special deals and services to help companies go remote quickly. Our new whitepaper outlines the benefits of moving your business communications to the cloud and provides recommendations on cloud software vendors who are poised and ready to help you make this business-salvaging change. more

  • Contact Center 2.0: Tomorrow's Solutions for Today's Customers

    It’s time to close the chapter on Contact Center 1.0. Companies must make customer engagement experiential, intuitive, and collaborative for a modern customer in modern times. Read on to discover how adopting Contact Center 2.0 can help you achieve those gains with minimal risk to operations, budgets, and customers. more

  • Unrecognizable Collaboration

    In this insight report, we’ve profiled 5 of the most exciting applications, investigating precisely how organizations are implementing video and how it’s affected their teams. more

  • A Forrester Study: The Total Economic Impact of RingCentral Contact Center

    RingCentral Contact Center is an omnichannel and collaborative cloudbased contact center platform. It helps organizations deliver a better customer experience and improve agents’ productivity and work environment. RingCentral Contact Center offers extensive functionality and can be readily integrated with adjacent systems. It is highly reliable and scales easily, enabling organizations to accommodate seasonal peaks or ongoing growth. more