Resource Center

Computer Telephony Integration

Published December 04, 2013
Computer Telephony Integration (CTI) is a new disruptive technology that is guaranteed to improve your business processes. Read our new guide to discover exactly how CTI is changing and optimizing the business landscape, and how you can start applying these benefits to your business today.

Apps for Business Phones

Published December 02, 2013
Mobile is the new frontier for business phones; is your business mobile ready? Our new guide to the latest and greatest apps for mobile business phones will prepare your business for the mobile revolution. Read on to discover the hottest trends and apps, as well as learn how you can start applying them to your business today.

How to Scale: Phone Systems

Published November 22, 2013
Does your phone system have the capability to scale up as your company grows? Our new guide will educate yourself on the signs that are pointing your business towards the need to scale, and tell exactly what you must do to effectively scale your business phone system.

You Know Your Phone System is Obsolete When…

Published November 22, 2013
Eking out every last bit of value until your phone system takes its figurative last breath not only slows down your business, but it could also be damaging it. In our new white paper, we’ll have you investigate all the areas in which your phone system may be having issues and we’ll explain how a new phone system will make your business more flexible and place it back on the right track.

Business Phone Systems on a Budget

Published November 20, 2013
Compromising on some things in business is necessary, but you shouldn't compromise when it comes to your phone system. Our new guide will help you take a look at the best phone solution choices for your business across all of the latest technologies all with maximizing value in mind.

A 360-Degree Look at Business Communications

Published November 07, 2013
Is your business communications strategy merely "up to snuff"? What if it could be a force for growth in your organization? As our newest white paper demonstrates, it can be. We investigate all avenues of business communications and show you where and how your business can improve.

Lessons from Phone System Failures

Published October 25, 2013
Phone systems can be your business' best friend, but when there are issues or the system just outright fails, they become your worst enemy. We'll help you ensure your phone is your business' best friend with our newest white paper. Learn from the mistakes of others and reap all the benefits!

A Contrarian's View on the Phone Systems Decision

Published September 20, 2013
When it comes to phone systems, do you know all your business's options? This newest white paper from our phone systems expert goes beyond industry-accepted standards and investigates each option for your business in-depth.

Selling Management on a New Phone System

Published September 20, 2013
You shouldn't be stuck with an old phone system that doesn't work. Be proactive and do something about it! In our entertaining and realistic guide, we give you a up-to-date questions and answers that will provide all the information you need to sell management on investing in a new phone system.

How Much Should You Pay for Your Business Phone System?

Published August 30, 2013
In our detailed white paper, we share valuable phone system price negotiation techniques that will empower you to get the best price on your business phone system equipment and service.

Signs You Need to Buy a New Phone System

Published August 29, 2013
Phone systems are one of the most important technical products any business uses. So they’re one of the first things you should consider upgrading. In our new white paper, we'll give you the 6 signs that are trying to tell you it's time for a phone systems change.

Communication Tools Your Business Can't Live Without

Published August 20, 2013
How can you optimize communications for your business? We'll give you a hint: it's not all about phones anymore...Gain all the information you need in our friendly infographic! Get the lowdown on helpful business communications tools and how they will benefit your company.

5 Mistakes to Avoid in Buying a Business Phone System

Published August 16, 2013
Purchasing or switching to a new phone system? You'll want to be prepared for all possible scenarios while avoiding costly mistakes. To help you, we compiled this list of 5 common mistakes phone purchasers make, and more importantly, how to avoid them.

Business Communications Systems - Market Primer

Published July 29, 2013
In our newest market primer, we walk you through how a company can and should structure their communications systems, detail successful case studies, and provide background information on all things communication. This is your all-encompassing guide to phone systems, video conferencing, call centers, mobile and cloud integrations, and much more!

Future-Proofing Your Business Communications Strategy

Published July 10, 2013
In our newest business communications white paper, our telephony experts detail which new developments and applications are changing the landscape of business communications and how to utilize them to your business's greatest advantage.

Phone Systems Buyer's Guide

Published February 19, 2013
Our free and comprehensive phone systems buyer's guide provides details and advice on every step of the phone systems evaluation and buying process, helping you pinpoint the best solution for your business.

Top Reasons for CEOs to Choose Unified Communications

Sponsored by: ShoreTel

Published January 29, 2013
After assessing all the benefits that come with Unified Communications, it will be hard for CEOs to say no to the communication service that benefits end users, business decision makers and IT, who will all appreciate the way UC simplifies operations and increases collaboration while lowering costs.

Top 11 Concerns When Buying a VoIP Business Phone System

Published January 11, 2013
With so many VoIP-based small business phone systems out there, how do you determine which will best suit your business? This guide gives you a good understanding of VoIP-based business phone systems, helping you answer tough questions when you're considering a purchase.

VoIP Vulnerabilities

Published November 27, 2012
This paper looks at some of the major reasons why VoIP security needs differ from other data security needs and how this influences the construction of VoIP networks. It will also discuss the major VoIP security threats and how to circumvent them, as well as best practices.

Best Phone Systems for an Effective Contact Center

Published November 15, 2012
This informative guide offers insight into things to consider when you’re in the market for a phone system for your call center. Specific features and controls are must haves for any call center, all of which are reviewed here. See top providers review in our FREE guide.