Resource Center

Topic: Phone Systems

Product Spotlight: 8x8 Virtual Office Suite

Published June 03, 2014
The tagline of 8x8 Inc. says “Get Better Business VoIP”. Read this paper by our independent technology writer, to see how they deliver and whether they should be on your shortlist of business phone systems vendors.

Product Spotlight: Mitel Business Phone Solutions

Published May 28, 2014
Read our latest addition to our series of Business Phone System Spotlights. Independent technology specialists evaluate Mitel phone solutions and help you decide whether Mitel is the right choice for your organization.

Product Spotlight: RingCentral Office

Published May 23, 2014
Are you looking into phone systems vendors? RingCentral is a fast growing Web-based VoIP PBX for small and medium businesses, that combines enterprise-like features, ease of use and flexibility. Read this spotlight to assess whether RingCental Office addresses your business's needs and challenges.

Spotlight: Cisco Business Edition 7000

Published May 06, 2014
Our latest Spotlight reviews Cisco’s Business Edition 7000 communications platform. Way more than just a phone system, this is a serious Unified Communications tool for enterprises. Read more...

5 Traits of a Good Phone System

Published April 25, 2014
Business phones are not just simple tools.. A good phone system should multiply the capabilities of your employees and information systems. Our infographic tells you what you should look for in your new phone system.

Product Spotlight: ShoreTel Sky

Published April 23, 2014
Get the good, bad and all other considerations in this deep dive on ShoreTel SKy, one of the top business phone systems out there. Read more...

Reliability of VoIP Phone Systems

Published April 21, 2014
Can You Trust VoIP? As a newer technology, VoIP phone systems get a bit of scrutiny when it comes to reliability... Read our analysis to understand the key practical concerns you should have and how they’re answered.

Business VoIP 0-60

Published April 14, 2014
Whether you're considering or already using a VoIP phone solution, our new white paper Business VoIP 0-60 takes you through all the key phases, from consideration all the way to maintenance of your installed system.

The Life Span of a Phone System

Published March 12, 2014
When investing in a phone system, one of the questions you surely ask yourself is: how long will this phone system last? Our new infographic delves into this question for both VoIP and PBX phone solutions. We’ll give you the pros, cons and costs for each year of a phone system’s life, and provide you with the crucial answer as to when you should switch.

The 2014 Phone Systems Checklist

Published January 23, 2014
The rapidity with which business phone systems evolve means that new features are being introduced regularly. Is your system up-to-date on all the latest features? Our comprehensive checklist will offer you the most recent list of phone system features, helping you choose which features will further streamline your business.

How to Customize Your Phone System

Published January 10, 2014
Customizing your phone system can benefit your company in ways a bare bones phone system can’t. Our new guide written by our phone systems expert details all the areas in which you can customize your phone system, whether it’s a PBX or VoIP solution.

Phone Systems Options: A Complete Look

Published December 30, 2013
Much of the information available about phone systems does not take into account some of the true differentiators and potential difference-makers for your business. We take a new look at the phone systems solutions available to your business by investigating the nature of data transmission, the situation of the central processing system, and by employee number.

Business Phone Systems Security

Published December 27, 2013
For any business, a phone system is a direct connection to current and potential clients. Such an essential business tool necessitates protection against potential outside threats and security breaches. Our new guide to VoIP security reveals the most potent threats to your VoIP, and what you can do right now to make sure your communications system is safe.

Diary of a Phone System Implementation

Published December 20, 2013
If you’re selecting or implementing a new phone system soon, prepare yourself for the inevitable surprises. Written from the viewpoint of a project manager, our new guide gives you an honest look into the successes and challenges at every stage of the phone systems implementation process.

VoIP-CRM Integration: An In-Depth Look

Published December 13, 2013
Individually, VoIP and CRM have positively altered the landscape of business, so what would integration between the two solutions provide for your business? Our new white paper addresses why and how VoIP-CRM integration could result in growth and improvement for your company, especially when it comes to keeping up with customer expectations.

No Contract Business Phone Systems

Published December 13, 2013
Published December 13, 2013.
New trends in lower cost phone systems are pointing to no contract phone systems. Our white paper will describe the benefits no contract phone systems can offer and how these new communication types are shifting the future of business phone systems.

Mobilizing Your Business

Published December 13, 2013
Mobilizing your business is becoming essential: from reaching customers instantly to logistics planning from anywhere and everywhere, mobile phones and their apps are changing business. Whether your business is already mobile or you’re looking to make the shift, our new guide with its best practices and tips can help you.

Phone Systems Product Assessment Worksheet

Published December 13, 2013
Published December 13, 2013.
Sometimes taking a piece-meal approach to buying your phone system is the easiest way. We’ve created a phone systems features worksheet to helps you easily compare your vendors of choice and clarify, categorize, and help simplify your phone systems features needs.

Phone Systems Prizefight: ShoreTel vs. RingCentral

Published December 05, 2013
RingCentral and ShoreTel boast some of the top hosted phone systems, but when matched up side-by-side, who wins? Our new infographic will allow you to compare these two phone system titans and help you decide which solution better suits your company.

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