Resource Center

Topic: CRM

5 Secrets: Build Your Sales Pipeline and Keep it Growing

Published April 01, 2014
Find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling. Download this Salesforce white paper now.

7 Tips to Accelerate Your Sales Performance

Published April 01, 2014
Picking up the phone is not only one of the best ways to connect with customers, it’s one of the best prospecting tools you can have in your arsenal. This eBook from Salesforce will give you pointers as to how to successfully begin a call, engage a potential lead, and where to go from there.

2013 Gartner Magic Quadrant Report for Sales Force Automation

Published April 01, 2014
This Magic Quadrant for SFA, specifically for B2B sales professionals, has new entrants and reflects new market dynamics. Mobility via smartphones and tablets is on the rise, and social is becoming more important, while sales performance management plays a major role in Gartner evaluation criteria.

Different CRM Platforms

Published January 30, 2014
There are many different categorizations of CRM and it may be difficult to decide which solution would most benefit your organization. Our new white paper will help you easily decide, categorizing the CRM solution into 4 distinct divisions and breaking them down.

CRM Obsolescence

Published January 23, 2014
CRM solutions are prone to obsolescence, so it is your best interest to recognize the signs of an outdated system. Our new guide can help you pinpoint your solution’s pain points and decide whether you should consider upgrading to a new solution.

Open Source CRM Review

Published January 21, 2014
Sometimes the large cost of a project can deter companies from investing in a CRM solution. In situations like these, open source CRM may be the answer. Find out everything there is to know about open source CRM, and whether or not it’s right for your organization.

Risk Watch: CRM Implementation

Published January 10, 2014
Implementing a CRM solution comes with a host of new potential threats. To ensure your business is prepared to mitigate these risks, our CRM expert has prepared a guide to CRM implementation hazards, helping you familiarize yourself with these potential dangers and ensuring that you have a smooth implementation process.

ROI Case Study: Salesforce.com

Published January 08, 2014
Want to increase productivity, accelerate order fulfillment to clients, and gain greater visibility into team and individual growth performance? Discover how Talent Plus built a custom application to achieve this.

2013 G2 Crowd CRM Grid

Published January 08, 2014
See the CRM Leaders and the Laggards - Get the 2013 G2 Crowd CRM Grid that rates CRM products based on highest based on reviews and data based on user reviews! Better than analyst and research reports, the G2 Grid represents the democratic voice of real business and IT users.

ebook - Secrets to Business Growth

Published January 08, 2014
In this exclusive Salesforce eBook, you’ll see one-on-one interviews with three successful entrepreneurs. See how they turned sales up +27%, kept up with that growth, and turned around a stunning ROI.

Everything You Wanted to Know About CRM

Published December 27, 2013
When it comes to purchasing a CRM solution, you start to hear the same questions being asked. But how many of these questions actually get to the heart of CRM? Our new white paper answers 10 questions that are either too controversial or forgotten by businesses purchasing CRM.

CRM on a Budget - 2013 Edition

Published December 27, 2013
Our new white paper prepares you for this challenge by offering some of the best ways to budget for your CRM, starting from the process of consideration to a features analysis and even including implementation recommendations.

The Hidden Costs of CRM

Published December 27, 2013
To give your business an advantage and fewer budget-related headaches when it comes to your new CRM solution, our guide gives you details into the CRM costs that don’t make the headlines. Prepare your business and budget for these hidden CRM costs.

CRM Prizefight: Salesforce vs. Oracle

Published December 27, 2013
Salesforce and Oracle: when these two CRM giants faceoff, who comes out on top? Our new infographic matches up Oracle’s Rightnow CX against Salesforce’s CRM Professional solution. Begin your CRM search with our infographic comparison these two CRM titans.

Diary of a CRM Implementation

Published December 20, 2013
Our new guide to CRM implementation uses the experiences of a CRM project manager to give you a direct and very real example of the challenges and successes of CRM implementation. We’re honest with you about what you can expect from your CRM from start to finish.

Top CRM Features Requested by Sales Professionals

Published December 20, 2013
CRM can be an integral tool for your sales team, so making sure you recognize their desires and needs for a CRM is crucial to the solution’s overall success. Our new white paper details the top CRM functions sales professionals prefer.

Turning CRM Data into Customer Knowledge

Published December 13, 2013
The amount of data CRM solutions creates for companies can be overwhelming, but it doesn’t have to be. With our how-to guide, our CRM expert shows you how you can take the wealth of CRM data and deduce valuable customer knowledge from it.

Questions to Ask - CRM

Published December 04, 2013
Many businesses fail to ask the correct questions when purchasing a CRM, and many times a failed CRM solution is the result. Read our informative guide before your purchase and we'll provide you with 8 questions you should be sure to ask during the process of purchasing a CRM solution.

CRM Showstoppers: How Selection and Implementation Can Go Wrong

Published November 22, 2013
When CRM systems are well-conceived, planned and implemented, great value can be added to any business. Do it wrong and the CRM system could turn out to be a waste of money and fail to deliver all it was intended to deliver. Avoid the costly issues with the tips from our new guide, which details all the CRM showstoppers that could affect or already be affecting your business.

CRM Systems in 2014

Published November 15, 2013
Forecast the future of CRM with our newest report, which looks at the latest data and hottest trends so that you can get a jump on CRM in the new year and perhaps find the newest and best CRM solution for your business.

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