Resource Center

Contact Center Software & AI

Published May 23, 2019
Contact Center solutions are a business must-have, and AI enhancements for contact centers are ushering in a whole new wave of innovative customer solutions. Our recent whitepaper highlights the key ways that AI is revolutionizing Contact Center solutions, and explains the most innovative, AI-powered tools available or your Contact Center.

6 Strategic AI Enhancements For Your CRM

Published April 24, 2019
Your CRM solution contains a large amount of data about your business, and CRM software vendors are constantly innovating their solutions to keep pace alongside the bustling business landscape. One of the latest innovations in CRM technology, that is creating multi-level waves of opportunity for all kinds of companies, is Artificial Intelligence (AI). Our latest whitepaper explores the impacts of AI surging on the business technology scene and explains the six strategic AI enhancements you should be embracing in your CRM.

Intelligence Business Technology Showdown

Published April 19, 2019
Data analytics is at the forefront of business trends, and more companies are leveraging modern technology solutions to unlock data potential. There are two main business software technologies making this possible-Business Intelligence (BI) and Artificial Intelligence (AI). This whitepaper details the differences between AI and BI, and explains the important places where these two technologies combine to benefit your business in powerful ways.

How AI is Impacting Every Aspect of Business

Published March 29, 2019
Artificial Intelligence (AI) technology is decades old, but it's currently making a big move into the business software mainstream (and quickly). This new whitepaper provides a brief history of AI, highlights some of the key ways that AI is reshaping modern business practices and initiatives, and explores the intersection of human and machine in business today.

Enterprise Security Software Roundup 2019

Published March 22, 2019
According to Juniper Research, cybercrime is estimated to cost businesses $2 Trillion in 2019. Your business needs strong security measures in place. The most robust security software available on the market is Enterprise Security, which is a full-spectrum suite of tools that are designed to cover all the important security needs of a company, in one system. Check out our recent whitepaper to learn more about protecting your business against cybercrime and see who's leading the Enterprise Security industry.

The Value of VoIP Communication Quality

Published March 15, 2019
The quality of your business communications directly impacts your business success, and many of the features in VoIP systems are designed to not just support, but improve your communications. This whitepaper discusses the tactics and key VoIP tools you can use to boost the quality of your business communications and increase the value of the collaborations within your company.

2019 Time & Attendance Software Roundup

Published March 08, 2019
Clocking in and out is simple enough, but does it improve productivity amongst your employees and the organization as a whole? Our Time & Attendance Software roundup discusses some of the benefits that the latest solutions provide, along with some of our tried and tested recommendations.

2019 Payroll Software Buzzwords

Published March 06, 2019
What’s trending with Payroll systems right now? This whitepaper answers the question, while providing some extra insight on how to choose the right solution based on your business needs.

Marketing Technology Outlook, 2019 Trends

Sponsored by: Bronto

Published March 06, 2019
This marketing technology outlook guide will cover the aforementioned tools and topics our partners see as those that will move the marketing needle forward in 2019. Take a look at these solutions and let us know on the Oracle Bronto Facebook page how you see email marketing and ecommerce evolving in the upcoming year.

Industries Poised to Benefit Most from ERP in 2019

Published March 05, 2019
Today, ERPs aren’t just reserved for large-scale industries such as manufacturing or engineering. Many more market sectors now realize just how crucial it is to be backed by the right ERP – which is what this whitepaper discusses more of.

VoIP Fraud and Scams

Published March 04, 2019
As technology and the cyberspace evolve at a breakneck pace, so does the susceptibility for any compromise. From online accounts to smart devices, everything's at risk - and here's how you can stay ahead of most VoIP-based breaches and frauds.

ERP Buzzwords

Published March 01, 2019
As intricate as they are, ERP systems need to be understood from multiple perspectives. This whitepaper focuses on some of the key terms that are used while talking about ERPs - and how it can enable you to purchase or maintain your ERP as competently as possible.

Cybersecurity in the Banking Industry

Published February 27, 2019
Cyber breaches have been rampant lately, but the banking sector is most vulnerable owing to its primary responsibility of safeguarding money. This whitepaper therefore features a list of precautions that banks can take, along with comprehensive software recommendations to maximize security.

CRM Roundup 2019

Published February 06, 2019
The latest updates in CRM software for 2019, over this whitepaper.

5 Industries That Can Benefit From Video Conferencing

Published January 28, 2019
Most of us may be taking the ability to conduct video-based conversations that are as good as the real thing, for granted. However, certain applications of video conferencing are indispensable - and even life saving. We discuss 5 such industries that are vastly dependent on video conferencing, but still have even more potential for the same.

Business Phone System Must-Haves

Published January 21, 2019
While you're contemplating on deploying a brand new Phone Systems solution, this whitepaper gives insight on trends that you never thought may benefit your telephony requirements - and your business overall!

Best ERP Solutions By Industry in 2019

Published January 17, 2019
More and more businesses (including smaller enterprises) are embracing ERP systems to streamline operations. Here are some of 2019’s most sought after ERP solutions, based on industry.

The Face of VoIP in 2019

Published January 11, 2019
VoIP is ever-evolving! Here are some predictions for the technology which facilities smooth and seamless internet telephony, for this up and coming year.

Contact Center Roundup 2019

Published January 04, 2019
With the software market saturated with products, which ones are worthwhile? Our 2019 Contact Center Roundup features a list of solutions that are best suited for running operations of any size.

Business Security Software Roundup 2018

Published December 18, 2018
Owing to growing concerns of cybersecurity by companies both big and small, the software market is abundant with solutions promising to protect your valuable data and networks. Which one's right for you? This whitepaper helps answer the question!